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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    fail to install Customer & Business Manager - 10.4.4

    Hello, Could you please provide me credentials to your server with CBM 10.4.4? I need Web and SSH access to completely investigate the issue and provide you a solution. If it's possible, send me credentials using private message.
  2. E

    Remote managemant error after update

    Hello, What version did you upgrade from? What OS do you use? Is port 8443 opened on your server?
  3. E

    Problem with SSO after Upgrade to 10.4.4

    Hi, Daniel Is the issue still actual? I asked you to open firewall but received no answer...
  4. E

    Busines Manager in Plesk 10.0.1

    Oh, I see. Please try to access CBM directly: type https://your-domain.com/plesk-billing/admin and use the same login/password as you use to access Plesk. If password is invalid, please change it to the same as used in Plesk with command /usr/share/plesk-billing/update-admin --password...
  5. E

    How to uninstall business manger

    Could you please clarify if you can't make backups after upgrade from 10.4.3 or after removing CBM?
  6. E

    Busines Manager in Plesk 10.0.1

    Please find attached screenshots
  7. E

    How to uninstall business manger

    Hello, If you removed CBM files using CMD command like "MsiExec.exe /X{6FD68510-6DFE-4B31-A1C5-B75C90B8A123}" and if you removed "ppb_url" from "cl_param" table in "psa" database, please go to Tools & Settings > Server Components and check if CBM is still there. If so, click "Refresh".
  8. E

    Busines Manager in Plesk 10.0.1

    Try to go to CBM, System Configuration > Server Groups, expand group PleskUnix and click "Reconnect" near local Plesk panel
  9. E

    Busines Manager in Plesk 10.0.1

    What version do you use?
  10. E

    Problem with SSO after Upgrade to 10.4.4

    Hi, Daniel Could you please provide credentials to your server (WEB/RDP)? Engineers will try to investigate the issue right there. You can send credentials using private message. Regards, Eugene
  11. E

    CBM - All recurring payments fail w/PayPal gateway. CVV2 format error

    Hi, Ross I think you have understood me incorrectly - I won't ask dev team to start storing CVV. You are right, this is prohibited. But PayFlowPro API has a method to make recurrent transaction - you (CBM) need to store ID of the first transaction and then to send it as a referrer for all...
  12. E

    CBM - All recurring payments fail w/PayPal gateway. CVV2 format error

    As a temporary solution you can ask you customers to pay the invoices manually - they can do this in Panel. They need to find unpaid invoice, click to pay it, choose existing billing account and provide CVV code.
  13. E

    CBM - All recurring payments fail w/PayPal gateway. CVV2 format error

    Hi, Ross I checked the module and it looks like rules in US banks and UK banks are completely different (module was developed mostly for US banks). CVV field is labeled as optional in API spec, however it appears that UK banks require it as mandatory. When your customers do initial purchase...
  14. E

    problem control panel login

    Run shell#> /usr/share/plesk-billing/integration --command=repair-all --hostname=my-Domaine.com --idp-url=https://my-Domaine.com:8443
  15. E

    Customer & Business Manager plesk 10.4.4

    What URL gives you 404 error? Please check file /opt/plesk-billing/store/apps/frontend/config/app.yml. What URL is specified there? Should be like "https://localhost:8443/plesk-billing/store-service.php" If no, please change it and refresh caches using command shell#>...
  16. E

    Customer and Business Manager Installation failed

    Please provide more detailed input: 1. Version, OS. 2. Case description - clear installation or upgrade, if upgrade then what version did you upgrade from. 3. What my exact steps did you follow? 4. If it's possible, provide me credentials to your server (WEB + SSH/RDP) using private message...
  17. E

    Remove "DNS Settings" icon from Control Panel

    Switch off "DNS zone management" permission in service plans. "DNS settings" icon will disappear.
  18. E

    False "maximum number of failed login attempts" notification

    Try to clean admin_login_attempts table: shell#> /usr/share/plesk-billing/billing-db mysql#> delete from admin_login_attempts;
  19. E

    Broken Business Manager / Business Operations

    Hi, Try to replace the following files with attached ones - save old versions before replacing Official fix will be issued later. /opt/plesk-billing/lib/admin/include/lib-action/packages/EditPackageResponse.php...
  20. E

    Customer & Billing Mgr > System Config > Pmt Gateways > Add

    Hi, What version do you use? On "Thanks" page customer should see the button "Pay with PayPal" which will redirect him to PayPal for payment. PayPal then will send notification to CBM in background that payment was successful/failed.
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