• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Plesk 11.5 Preview

    Confused Is this a production release yet because I see it now on plesk updater feature through the plesk control panel as the parallels updater feature was updated that shows 11.5.29 latest version available?
  2. R

    Server Health stop working

    OS Microsoft Windows Server 2008 R2 Service Pack 1 Panel version 11.0.9 Update #44, last updated at April 1, 2013 02:30 AM mine was never working right and yes I have removed that program called Parallels System Health Monitor 11.0.9 then reinstalled it. It did fix few things but not...
  3. R

    Failed to update Panel

    Finally today was no longer a 500 internal server at Plesk Control Panel and I can now report this issue to you as I have the time at the moment to do so. It's Parallels Plesk Panel 11.0.9 with 11.0.9 Update #44 using Windows 2008 R2 SP1 as the production server that was upgraded from Windows...
  4. R

    Preview 11.5 issue

    The parallels support team from their ticket system system told me that I need to contact PLA & PKA Development team and they did provide what they can do as they said that they are not authorized to handle PLA & PKA Development keys so instead provided me a key that expires in 14 days. That is...
  5. R

    Preview 11.5 issue

    It is now sucessfully upgraded to plesk 11.5 preview release on the cloned VM using plesk 11.0.9 but using trial key appears "Error: The license key is invalid. In order to use Panel, you need to obtain and install a new valid license key. Your license key has expired. To continue using your...
  6. R

    Preview 11.5 issue

    I think I got it as thinking back some more as my experience with SW-SOFT. Download Plesk Autoinstaller for Windows that comes with ai.exe but rename it to plesk-installer.exe saving it to your user folder and run that file in command prompt "plesk-installer --all-versions"
  7. R

    Preview 11.5 issue

    I have cloned my plesk server as it says at http://www.parallels.com/download/plesk/11.5 then I was going to preview this on cloned virtual machine but I cannot as I get parallels installer was updated then after it refresh to updated installer there is no way to preview 11.5 but to update 9.5...
  8. R

    Permissions issue?

    Where is C:\Program Files (x86)\Parallels\Plesk\admin\plib\locales\pt-BR\.aiupd_24123 and what permissions I should set? Error: can't apply patch panel-11.0.9~patch40 Access is denied. (Error code 5) at retrieves attributes for file or directory C:\Program Files...
  9. R

    Parallels Installer Error

    The #37 update brought it back online that will now load the whole page. Also yes my parallels work fine but the upgrade with windows 2008 sp2 to 2008 r2 sp1 have broken icon images such like Parallels Panel 11.0 on the desktop. That is why I thought to run the installer again.
  10. R

    Parallels Installer Error

    Failed to read product information from the file : Can't process products.inf3: Unable to delete the file C:\7002a876d2ebb1049a83c32476e5157d\parallels\products.inf3: Access is denied Can't process versions.inf3: Failed to download the package...
  11. R

    Where is the php.ini and httpd.conf?

    If it was timeout issue If it was FastCGI process exceeded configured activity timeout issue and you cannot find a setting for it in IIS even through Plesk Control Panel including php.ini go to command prompt run %windir%\system32\inetsrv appcmd set config /section:system.webServer/fastCGI...
  12. R

    Adding a record in DNS through Plesk help?

    With provided information at http://portal.smartertools.com/KB/a2415/set-up-auto-discovery-with-smartermail.aspx did not work? when setting it up in control panel -> domain's dns panel and plesk version is 11.0.9 It needs the following DNS records Record type: SRV Service name *...
  13. R

    Error when upgrade plesk

    hmm I just now tried again and the updated now processed (All products and components have been successfully installed and upgraded) :)
  14. R

    Error when upgrade plesk

    I do have same problem. The MD5 checksum of the C:\7002a876d2ebb1049a83c32476e5157d\parallels\PANEL-WIN_11.0.9\microupdates\MU7\billing\MU7-billing.zip.tmp file does not match the value specified in the configuration file. Let me know when you get this issue resolved.
  15. R

    Parallels Plesk Panel Lifecycle Policy

    thank you for the understanding
  16. R

    Parallels Plesk Panel Lifecycle Policy

    I was looking at Parallels Plesk Panel Lifecycle Policy located at http://www.parallels.com/support/policy/plesk-lifecycle/ I see Windows Server 2008 SP2 8.3.0 – 11.0.x TBD and what TBD means as you meant because there are few meaning for that word as found at...
  17. R

    Install and Update Parallels Products

    maybe it was outages going on but it should be solved now but thank you also the answer to your question is:
  18. R

    Updates show "Parallels Plesk 9.5.5 updates" ?

    I do still see that but I ignore it as long my panel is working fine. (My Plesk Control Panel has 11.0.9 Update #6, last updated at July 20, 2012 03:04 PM)
  19. R

    Install and Update Parallels Products

    In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file : Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3...
  20. R

    PHP Issue?

    However it seems that was a fake error because I have activitytimeout increased manually already. I need to know how to increase it in plesk control panel in domain's hosting setting though.
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