• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. 24x7serversupports

    fcgid - mysql ext no found

    Hello, Most of times issue is that the mysql extension is enable in php configuration. You can add phpinfo under domain check if it is enable or not. You will also get the php configuration file path in info file.
  2. 24x7serversupports

    Migration issues from Plesk10 to Plesk 12

    can you confirm if the mail server is properly installed on 12 server. Also what is 2012 server edition. 2012 has limitations with editions.
  3. 24x7serversupports

    Import DNS changes into Plesk

    Only way to get this done is to edit plesk DB manually and add the required records in DNS zone table.
  4. 24x7serversupports

    How to import phpmyadmin database backups

    You have one more option if DB is already created, then you can use third party tools like mysql administrator or mysql wrench. You can connect the application using the db user and password with port 3306
  5. 24x7serversupports

    Secure webmail with SSL certificate

    We have configured SSL for webmail using IIS for one of our client. You can try to add it manually. In IIS >> server certificates you can add it. Depending on OS options can change.
  6. 24x7serversupports

    Postfix sending spam, even if relay is closed

    Hello, Have you checked /var/log/mail.log, it might give you some more details.
  7. 24x7serversupports

    How view attribut for files/folders on Plesk 12

    Check if users like psadmn, psacyln and psasrv has correct permissions on folders.
  8. 24x7serversupports

    No IUSR Accounts Created Since Upgrade to Plesk 12

    Windows server edition can be issue, 2012 server has ability to create 10-15 users only. Check if there are any users present.
  9. 24x7serversupports

    wordpress + plesk 12 + windows2012 SERVER["REQUEST_URI"]; disappear

    Hi, you will need to change the file paths in wordpress DB. Cpanel has different paths an plesk has different. Or need manual migration.
  10. 24x7serversupports

    Generate .bak of MS-SQL Server

    You will need to use sql management studio, go to databases >> db >> task >> backup then select path where you want to save file and name the file name as b.bak
  11. 24x7serversupports

    Plesk 11.5 compatibility with ASP.Net 4.5.2

    ASP.NET 4.5 is supported in plesk 11, or you can manually set it from IIS
  12. 24x7serversupports

    I could not connect to "psa" Database! .. Unknown database!

    I think psa database path is C:\Program Files(86x)\parallels\plesk\Mysql\Data\, can you please confirm if it is there.
  13. 24x7serversupports

    Error: vhostmng failed: Access is denied. (Error code 5) at retrieves attributes for

    check if psaadmn, psacyln and psasrv user have access to folders.
  14. 24x7serversupports

    Backup task take down server

    You can use backup manager to backup your data. Depending on data size it will take time. You can try and use ftp repository so you can have it in emergency.
  15. 24x7serversupports

    Unknown error 0xC00CE508 (COM Error C00CE508)

    Could you please check file %plesk_dir%\etc\DeferredRemovalStorage.xml ? If it is corrupted somehow, you will get similar errors. Please just rename this file into other name, for example: DeferredRemovalStorage_broken.xml
  16. 24x7serversupports

    Upgrade to Plesk 10.x is taking ages

    Upgrading plesk 9 was big issue. we faced same problem so we installed fresh plesk 10 on new server and then migrated data from old server.
  17. 24x7serversupports

    How to Uninstall and Reinstall Parallel Plesk 11 for Windows

    Yes new uninstall and install feature is working grate. Before you needed to format system.
  18. 24x7serversupports

    Webmail Vhost not changing

    removing atmail from IIS and from server components of plesk worked for us.
  19. 24x7serversupports

    How to upgrade mysql on Plesk Panel 11 on Windows 2008 R2?

    You can check if mysql update is available on server. You can check tools and settings >> upgrades and updates >> update server components or you can manually update it using http://kb.odin.com/en/9365
  20. 24x7serversupports

    Cannot create new domains PHP 'not installed'

    Try removing php from plesk and readding. For that got o tools and settings >> upgrades and updates >> hosting features >> remove and install php That will recreate all the php entries on server.
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