• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. 24x7serversupports

    How to set my whole website to https and redirect all http to https

    You can try addming the redirection code in IIS rewrite section. It works like .htaccess in linux. You can simply create rule which you want to use for redirection and add them in IIS rewrite.
  2. 24x7serversupports

    Getting error while installing spam assassin on Plesk 12.0.18 Windows

    Check if this path D:\Program Files (x86)\Parallels\Plesk\Additional\Perl\site\etc\mail\spamassassin present on your server. Also check if plesk has permission t o edit this folder.
  3. 24x7serversupports

    Unable to move files to another drive

    Did you tried using migration tool? Did it gave same error? You can upload backup file to backup manager and restore it manually.
  4. 24x7serversupports

    I can not login with FileZilla FTP.

    You are needed to open ports in firewall. For that go to server with rdp >> windows firewall >> create new rule and add port range 5001-65535.
  5. 24x7serversupports

    Various Problems with Upgrade from Plesk 11.5 to 12

    You can fix the session for particular domain and for that go to plesk >> domain >> website and domains >> click on domain name >> PHP settings >> in tha you will find session save path in that select custom from drop down and set the path to C:\Windows\Temp
  6. 24x7serversupports

    Updates & Upgrades doesnt open on new installed plesk 12

    You can use a work around. Like go to plesk site , download plesk auto installer. File name will be ai.exe. Then run it it will on server. It will open the upgrades and updates section for you.
  7. 24x7serversupports

    External DNS for reseller web hosting

    Yes your resellers can use private name server, for that you just need to create required dns entries in proper domains. Also you need to add same dns entries on domain registrar end.
  8. 24x7serversupports

    HTTP Error 503. The service is unavailable.

    HTTP Error 503. The service is unavailable. belongs to IIS application pool error, Go to IIS >> application pool >>plesk control panel check if it is working or in stop state.If it is in stop state right click and start it. If it continues to fail then need to investigate it further.
  9. 24x7serversupports

    After upgrade to Plesk 12.0.18, I get 500 - Internal Error in 'Mail'

    Hi, Was upgrade successful, or there was any error.
  10. 24x7serversupports

    PHP Mail Function not work

    Your mail server settings has settings for authentications you are needed to remove authentication from mail server. Or add authentications in your scripts.
  11. 24x7serversupports

    htaccess / mod_rewrite (or change IIS to Apache?)

    Right, IIS is having it's limitations, .htaccess is not supported in IIS, URL write is a function developed by Microsoft only to support such functions. You can refer http://www.iis.net/learn/extensions/url-rewrite-module/importing-apache-modrewrite-rules If you still need to any help let us know.
  12. 24x7serversupports

    Unable to add MSSQL 2014 Express server

    Hi, you can have mssql manual installation, but while connecting in plesk you need to define exact instance name, port and sa password.
  13. 24x7serversupports

    PMM says [Error 5] Access is denied

    Hi, I faced same issue earlier and in my case issue was related to migration agent version. I installed same version of agents on both servers and then it worked.
  14. 24x7serversupports

    Getting error while running backup

    Hi, I was able to resolve the error, I found that C:\Program Files (x86)\Parallels\Plesk\admin\conf this location does not have any file that has been reported in the error. Since everything in Plesk is working fine, and there is no issues with Plesk installation, I just simply created the...
  15. 24x7serversupports

    error upgrading from plesk 11 to plesk 12

    Hi, I faced same issue, so I tried doing fresh installation on new server then migrated sites to new server.
  16. 24x7serversupports

    how deny reading, of a single file, for ftp user

    I thing in SeLInux we can use ACL to block certain users to access certain files for both web server and ftp as well. You can try that.
  17. 24x7serversupports

    how deny reading, of a single file, for ftp user

    Which web server you are using?
  18. 24x7serversupports

    SPAM Filter Literally Doing Nothing

    ok, Have you used MX scan tool? You can tweak mailenable settings for incoming mails as well. I mean setting some authentications in it. Your system admin can help you with it.
  19. 24x7serversupports

    Webmail shows only text after changing link

    I mean you will need some system admin guys to login and check your server. Normally the steps given in above links works. Or system admin can give you alternative as well.
  20. 24x7serversupports

    Webmail shows only text after changing link

    Normally all panel related logs are at /usr/local/psa/admin/logs/panel.log, if you do not get anything there then we will need to access server and check.
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