• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

After upgrade to Plesk 12.0.18, I get 500 - Internal Error in 'Mail'

W

Wrinkler

New Pleskian
Hi,

I upgraded my Plesk Panel to 12.0.18 #update 12 yesterday and today when I wanted to change settings (change a password) on an email address for my domain, I get a 500 - internal server error. Before the upgrade I had no problems.

Im not very technical so I am unsure what to do. Any suggestions?

Thank you
 
A lot of different reasons may cause this very common error message. If you can't troubleshoot it by yourself and provide more technical details - errors from logs, etc. I can suggest you contact Support Team. They will check and fix this issue directly on your server.
 
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