• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    SpamAssassin Setup default value from Server level to Specific mailbox

    You may correct spam filter settings in UI, CLI or API-RPC for every mailbox. Plesk database has data only for mailboxes, but not for server (tables "spamfilter" and "spamfilter_preferences" for Unix and tables "sa_conf", "sa_param" and "sa_list" for Windows). As workaround I can propose...
  2. V

    Server Backup problem 12.x

    Did you add custom webmail in "Tools and Settings"->Webmail? In this case you can't make server backup, because of bug in backup of server settings. Bug is affected only server level backup. You can make backup of subscription, customer or reseller without any problems. Such bug exists and will...
  3. V

    Error during automatic backup

    Hello. Update #5 contains fix of the problem with dump rotation. Please install Update#5 and write the result.
  4. V

    Server Backup problem 12.x

    Hello. Do you have update #5 installed? FTP problem was fixed in this update.
  5. V

    Error: For editing sites with Presence Builder, the hosting account must support PHP

    Problem is fixed in update #6.
  6. V

    SpamAssassin Setup default value from Server level to Specific mailbox

    Hello. There is no way to manage default action for spamfilter on server level in Plesk. But on Unix and Windows default setting is "text" (Mark spam messages by adding the following text to message subject: "***SPAM***"). It's exactly what you need.
  7. V

    Reconfigurator / move vhosts dir

    Bug is fixed in update #5.
  8. V

    Internal error: Bad file list

    Hello. I try to reproduce this bug on Windows 2008R2x64, clean installation of Plesk, Update #4 with Mail server MailEnable Standard 8.50. I can't reproduce it. I'd like to know more information: * Which Mail server do you use? * Do you have clean installation, upgrade or migration/restore? * If...
  9. V

    Reconfigurator / move vhosts dir

    I've reproduced problem and report bug (PPP-10492). We will fix it soon. After reconfiguration I see that Plesk uses new vhosts dir everywhere. Subscriptions are created successfully, ftp works, files are uploaded to the new place. The problem is that every new subscription is created without...
  10. V

    Error: For editing sites with Presence Builder, the hosting account must support PHP

    Thank you for your feedback. I've reproduced the problem and report bug (ID: PPP-10489).
  11. V

    Update DNS Zones for all domains from DNS Template

    Hello. You can get list of all domains, addon domains and subdomains using such command: "%plesk_cli%\domain.exe" -l Then you can use it by any script you want, for example in your case (Replace "1.2.3.4" to your IP): "%plesk_cli%/domain" -l > domains.txt for /F %%i in (domains.txt) Do ( call...
  12. V

    Problem with dns rebuilding

    Hello. Thank you for your feedback. I've reproduced the problem and reported bug in product. Id of bug is PPP-10487.
  13. V

    Migration and Transfer Manager can't migrate subdomains

    Look in release notes. Fix for PPP-4315 is available in 11.5.30 MU#19 and in 11.6 (you can see it in preview).
  14. V

    I changed the scheduled date for a monthly backup and it didn't start

    Can you write psa.backupsschedulled table before and after editing. Maybe it will be more clear for me. I don't understand expected result, sorry...:(
  15. V

    Plesk 11.5 Backup won´t work

    Probably, you have problem with national symbols in vhost.conf (I've meant it before). We know about it and working on this problem. Bug: PPP-3717
  16. V

    Plesk 11.5 Backup won´t work

    Simonkraml, I've reproduced your problem. Problem affects Unix only. As workaround I suggest you to use customer level backups (Subscripion's Control Panel -> "Account" tab -> "Back Up My Account and Websites"). They must be listed properly. Bug: PPP-4427.
  17. V

    Plesk 11.5 Backup won´t work

    Thank you for such interesting case. I will think what we can do with it.
  18. V

    Plesk 11.5 Backup won´t work

    Yes, I understand. Some ideas for you. Maybe it will help. 1. "Tools & Settings" -> "Backup Manager" -> "Backup". What do you select: "Server configuration" or "Server configuration and content"? 2. Go to /var/lib/psa/dumps/clients/<client>/domains/<domain>/. Does domain's backup exist in this...
  19. V

    Plesk 11.5 Backup won´t work

    Thanks. I receive your messages. I will try to reproduce problem.
  20. V

    I changed the scheduled date for a monthly backup and it didn't start

    You want such expected result if you change backup_day: last run date must be deleted from database. Or problem in something else?
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