• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Backup works only local, no ftp (11.0.9 & 11.5.29)

    Guys! Finally we reproduced and fixed this problem. Fix will be available in MU#4. Error occurs when ftp command for listing (-ls) returns "." and ".." in result. As workaround you can try to disable ListOptions "-la" in configuration of your FTP servers.
  2. M

    vhost directory missing backups

    Look at time stamp of your subscribtion backup from step 2.2. It is the same as for server backup from step 2.1. So subscription backup is a PART of full server backup. To make sure in this fact try to remove full server backup from step 2.1 and you will see that backup from step 2.2 will be...
  3. M

    vhost directory missing backups

    May be it's my misunderstanding. Then can you explain what do you mean while talking about separate files? Do you see it in UI for subscription tab Websites&Domains -> Backup Manager? May be do you can to attach a screenshot which illustrates the issue?
  4. M

    Plesk 11.5 Backup & Restore

    Hello! It seems that upgrade procedure finished incorrectly. Could you please check errors in autoinstaller3.log file for upgrade process. It is located at the root of system drive in randomly generated folder. For example: c:\4c1e1bd6f1d35dd4c8d23f8690721e1b\autoinstaller3 .log or you can...
  5. M

    Migrated from 11.0.9 #55 to 11.5.30 #1 passwords issues.

    Hello! First of all what do you mean while talking "does not work"? Did you get an error? Or can't you log in with new password? Second, if you have problems only on some mail accounts, try to investigate its configuration or give more detailed info about these accounts. We will fix problem...
  6. M

    vhost directory missing backups

    It's made by design. Full server backup includs objects on the lower levels. This link can be useful for you http://download1.parallels.com/Plesk/PP10/10.2.0/Doc/en-US/online/plesk-backup-cli-guide/62641.htm
  7. M

    Plesk 11.5.30 Repository error: Transport error: unable to list directory: Curl error

    Hello! Make sure that ftp user of your repository has permissions for: change directory (cd) list directory (ls) create directory (mkdir) remove directory (rmdir) upload file (put) download file (get) Also you can check the thread...
  8. M

    Migrator local db to remote db

    Hello! Procedure of copying is described in documentation http://download1.parallels.com/Plesk/PP11/11.1/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=71563.htm If you have only one remote db server, I suppose, it will be more comfortable to register it at first in Tools &...
  9. M

    Migrator local db to remote db

    Hello! Unfortunately, at this moment there is no ability to set it in Plesk migration tool. Afterwards you can Copy every database to new db server in UI Websites&Domains -> Databases screen
  10. M

    Backup works only local, no ftp (11.0.9 & 11.5.29)

    Hello! There are two different errors: "Error: Unknown object type" after backup and "Repository error: created file not present in directory listing" in ftp Settings. For our investigation will be usefull next info: 1. Check your ftp-repository with pmm-ras utility. It shows curl-log with...
  11. M

    Migration and Apache user owned file permissions

    Hello! I checked migration from ubuntu10.04 to centos5.9. User/group ids for files owned by apache inside vhost folder are changed from 33:33 to 48:48. May be is it a special files in your case?
  12. M

    Migration and Transfer Manager very slow

    Hello! Thank you for information. At this moment workaround does not exist, but I reported your problem to developers and it will be improved in the future.
  13. M

    Migration Error

    Hello. Did your backup task finish successfully? You can check it in /opt/psa/PMM/msessions/<time-stamp>/migration.result, /opt/psa/PMM/msessions/<time-stamp>/migration.log and /opt/psa/PMM/logs/migration-<time-stamp>/backup.log Also this KB can be usefull for getting information about reasons...
  14. M

    Backup works only local, no ftp (11.0.9 & 11.5.29)

    I mean the way for reproducing original error which was described in first post. As I understood you had not enough disk space in /PMM/tmp folder to place temporary files? About attachments in last reply: You can investigate reasons of backup's warnings in logs. It placed in...
  15. M

    Backup works only local, no ftp (11.0.9 & 11.5.29)

    Hello! It seems that described issue is really error in PMM. Could you please to specify more clear steps for reproducing? It will help us to fix it as soon as possible.
  16. M

    Problem with Migration & Transfer Manager

    Yes, you are right. Corresponding content is actually not transfered on target. I reported this problem to developers. Hope it will be fixed soon. Thank you!
  17. M

    Migrating Resellers

    Hello! It seems that this bug has been fixed in plesk 11.5.29. I can recommend you to use it as destination for transfer.
  18. M

    Problem with Migration & Transfer Manager

    Hello! Folders bin, dev, lib, lib64, tmp, usr, var are used for chroot shell. We do not transfer chrooted directories because of source and destination may be different OS. About statisctics, conf and pd: plesk 11.5.29 has new vhost structure and corresponded content is replaced in system...
  19. M

    backup task list ?

    HI! sorry for long answer! it seems that you configured backup task on different subscriptions? If it's right you can sipmle deactivate unnecessary task(remove tick on 'scheduled backup settings' tab). Also you can configure sheduled backup task for all server in Tools&Settings->Backup...
  20. M

    individual php.ini files (for fastcgi) are not backed up and not restored

    Hi! Did you try to set up custom php settings for your domains using Plesk? I think this KB http://kb.parallels.com/en/113861 may be useful for you!)
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