• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Migrate DNS Email Plesk to Office 365 only in some domains

    Hi, If you log into your server via SSH you can run the following commands. This will show whether the mail service is activated on the domain: /usr/local/psa/bin/domain -i example.com | grep “Mail service” This will turn off the mail service for the domain (Using true instead of false will...
  2. S

    Resolved 4.4.2 Mailbox full but the Mailbox is not full

    Hello, Please try running the following command : === for i in `mysql -uadmin -p\`cat /etc/psa/.psa.shadow\` psa -Ns -e "select name from domains"`; do /usr/local/psa/bin/domain_pref -u $i -mbox_quota -1;done === Thank you,
  3. S

    FIX: Roundcube errors in log Plesk 11.5

    Please make sure you take backup of your email accounts. Thank you,
  4. S

    FIX: Roundcube errors in log Plesk 11.5

    Hello, Download Roundcube 1.0.5 package (find the necessary package that fits the distribution on autoinstall.plesk.com): # wget http://autoinstall.plesk.com/PSA_12.0.18/dist-rpm-RedHat-el6-x86_64/opt/roundcube/plesk-roundcube-1.0.5-rhel6.build1200150211.14.noarch.rpm Downgrade Roundcube...
  5. S

    Wrong permissions after update

    Hello, In case default permissions on the domain folder are lost, the following actions can be performed to restore them: In Parallels Plesk Panel (PP), go to the Domains page, mark the required domains, and click on the Check permissions button. Then uncheck the Check-only mode checkbox and...
  6. S

    Plesk 11 trouble with installing SSl on a domain

    Hello, Plesk supports the Server Name Indication (SNI) extension to the Transport Layer Security protocol, which makes it possible to use authentic SSL certificates for sites hosted on shared IP addresses. SNI helps to efficiently use IPv4 resources and provides the following benefits...
  7. S

    httpdmng very slow when run for "all sites"

    Hello, Enable mod_status to check what site/sites generate load: To enable status reports only for users from the 192.168.5.87 IP add this code to your httpd.conf configuration file: ExtendedStatus on <Location /server-status> SetHandler server-status Order deny,allow Deny from all Allow...
  8. S

    How to upload .bak file in MSSQL Management Studio?

    Hello Anela, A. Open SQL Server Management Studio in Object Explorer Right Click on ‘Databases’ Node and select ‘Restore Database’ B. ’Restore Database’ Dialog will be displayed on the General page 1. The name of the restoring database appears in the To database list box. To create a new...
  9. S

    Mail tab is missing in plesk panel

    Hello Leenas, Please try running the following commands: "%plesk_dir%\bin\domain" --update example.com -mail_service true "%plesk_dir%\bin\domain" --info example.com | findstr /C:"Mail service" Thank you,
  10. S

    Is there a way to reset the firewall to the default settings?

    Hello danallen1, Can you please login to your Plesk Linux machine via ssh and run the following command: #iptables -L Provide the out put here. Thank you,
  11. S

    Horde webmail returns error "500 Incorrect Password" while changing password for mail account

    Hi, If that is the case then, please try reinstall the component using Parallels Installer at Tools & Settings > Updates and Upgrades. Remove the Horde component, then reinstall it. Thank you,
  12. S

    Need help changing IP address

    Hi Baker011, You can assign you server Ip by login to Plesk->Tools&Settings->IP Addresses. Also, You can change the ip address of the domain from Plesk->Domains->Hosting Settings. Thank you,
  13. S

    Horde webmail returns error "500 Incorrect Password" while changing password for mail account

    Hi TechSupport, Please try executing the following command: === C:\>"%plesk_bin%\mchk" --all === Regards,
  14. S

    Out of Disk Space without any reason

    Hi Aless, It would be great if you can run the following command, ========== du -k *| sort -nr | cut -f2 | xargs -d '\n' du -sh ========== Before rebooting the server, when similar issues are triggered in future. This is to find which files consumes the memory and thus we can trace the process...
  15. S

    Out of Disk Space without any reason

    Hi, Can you please confirm your Plesk backup location by running the following command ==== cat /etc/psa/psa.conf | grep -w DUMP_D ==== The expected out should be something like this: === DUMP_D /var/lib/psa/dumps === This directory contains server backups, backups of resellers, clients...
  16. S

    Fresh Installation MySQL Bombed then Recovered with Reboot

    Hi, Can you please check, if MysQL is currently running in the server. Please use the following command: netstat -ntlp | grep 3306
  17. S

    Install Wordpress with Plesk

    Hi Bjorn, Yes, I think you are correct. @jemolol, could you be able to tell if you have created the domain through plesk panel with www?
  18. S

    New wildcard SSL certificate for domain doesn't appear in server certificate list

    I found a kb and its state that we need to install certificate manually via Plesk for all of the required subdomains. http://kb.odin.com/en/445
  19. S

    postfix/master ............Connection refused

    Guys, I found a odin kb that mentioning similar kind of error. Have you got a chance to read the same ? http://kb.odin.com/en/125950
  20. S

    Problem with Scheduled Backup Settings....

    Have you tried below kbs? http://kb.odin.com/en/6194 http://kb.odin.com/en/122163
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