• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Awstat stopped 1 weeks ago :(

    u can try running statistics.exe from the command prompt. it's available in %plesk_bin%
  2. P

    Password of IWAM_plesk(default) Windows Account

    you can reset the password for the iwam account from the computer management and give the same password under the application pool properties.
  3. P

    Change vhost path

    as far as I know it's not possible with reconfigurator or websrvmng Good luck Gavin
  4. P

    Issue with Email sent from server

    you can check the smtp logs for any error messages. The logs are located in c:\program files\parallels\plesk\mailservers\mailenable\logging\smtp send a mail and search the latest log file with the email address
  5. P

    Serious issue, password on my website home page

    how many domains do u have. are you facing the password prompt while accessing all domains.
  6. P

    There was an error sending your message: unable to send data

    u need to change the mail size limits from the mailserver configuration. This can be done from maileneble mmc if ur mailserver is mailenable Under the smtp properties u can change the mail size
  7. P

    Error removing reseller account

    you will have to manually remove the conflicting domain from the psa database. After this u can try removing the reseller account
  8. P

    Cannot FTP to a domain after IP adress change

    once u change ip address u have to use IP address for ftp instead of the domain name. You can start using the domain name for ftp, only after it starts resolving to the new IP.
  9. P

    DNN installation

    Dnn root directory installation of applications have to be done manually. For DNN you have to download files from the DNN website; manually create the MSSQL database and proceed with the web based installation. Also this gives u the choice to install the latest version of DNN than what is...
  10. P

    ASP Session Timout set to 30 mins, not getting this

    check app pool idle timeout settings. It may be set to 5 minutes by default. Increase it to a higher value.
  11. P

    ASP Session Timout set to 30 mins, not getting this

    check the "application pool idle timeout" under the application pool properties for the domain. It is likely to be set to 5 minutes. Change it to a higher value.
  12. P

    Error: Connection to the database server has failed because of network problems: !!!!

    compmgmt right click on "My Computer" icon and click on manage to get computer mgmt
  13. P

    MS SQL database server name not showing up!

    addon you need the addon license for MSSQL as far as I know. Default licenses wont have MSSQL
  14. P

    Web Files Stored In Multiple Locations

    just in one location only Hi, Your website is just present in one location c:\inetpub Other directories ie, the ftp directories just act as pointers to the original location which gives you a feeling that they are stored in multiple locations.
  15. P

    Runtask.exe and asp files

    scheduler Please refer http://forum.swsoft.com/showthread.php?t=21989&highlight=scheduler
  16. P

    File Manager Error, System resource exceeded

    resource Try restarting the control panel and plesk sql services. Also make sure that you have enough RAM in the system
  17. P

    ftp error: user cannot log on, home directory inaccessible.

    ftpmng "%plesk_bin%\ftpmng.exe" --remove-all "%plesk_bin%\ftpmng.exe" --reconfigure-all This should have corrected the issue. If no; there is something seriously wrong
  18. P

    Php.ini

    custom php.ini Hi, Please refer http://kb.odin.com/en/1770 A custom php.ini cannot be used for php 5. A custom php.ini can be used only for php 4 and that too only in cgi mode.
  19. P

    Serious issue, password on my website home page

    check permissions Hi, Plz use check permissions from your control panel. 1) log into ur control panel 2) click on the home icon to have the domains listed 3) select the checkbox for the domain with the issue 4) click on the check permissions icon
  20. P

    503 This mail server requires authentication when attempting to send to a non-local

    smtp auth The error occurs when smtp authentication is not enabled in your mail client; in your case outlook. Make sure that "outgoing server requires authentication" checkbox is selected and also give a valid email address and password for authentication. If it doesn't work after having...
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