• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. 24x7cloudservermanagement

    Resolved SSL installed but can't use it for domain

    are you looking to install wildcard SSL on multiple domains ? and what are the domain names ? Is the parent domain name is same ?
  2. 24x7cloudservermanagement

    Resolved SSL installed but can't use it for domain

    did you enabled the SSL option from hosting settings of the domain on which you newly installed the SSL , you have to select the SSL to secure that domain from the drop down window in the hosting settings.
  3. 24x7cloudservermanagement

    Question Fail to point my domain to nameservers

    The name servers you have mentioned are no pinging that means they are not active. make sure your name servers are registered at the registrar end in order to make them active.
  4. 24x7cloudservermanagement

    Resolved Hostname Confusion. Subdomain? Reverse DNS?

    Yes , The Reverse DNS will be added by the VPS provider. Just raise a ticket to your server provider with the hostname that you have set up and the server IP and the server provider's support team will take care of it.
  5. 24x7cloudservermanagement

    Question SSL error https://52.***.***.***:8443/

    Well you can still access Plesk with non secured port with the port 8880 instead of 8443 . However that is not recommended. Regarding the SSL error you get its because the SSL certificate is self signed so no need to worry about it.
  6. 24x7cloudservermanagement

    Question SSL error https://52.***.***.***:8443/

    You are looking to remove the default SSL of Plesk Onyx ?
  7. 24x7cloudservermanagement

    Resolved Hostname Confusion. Subdomain? Reverse DNS?

    1) Does it matter which of the many domains hosted on the server I choose as the hostname? The hostname should be a Fully Qualified Domain Name , so a domain name that you have registered e.g. abc.com so the hostname will be server.abc.com or vps.abc.com or box.abc.com it can be any thing 2) Do...
  8. 24x7cloudservermanagement

    Question Migrate all accounts, subscriptions, everything from one server to another

    The migration tool no doubt helps alot while migrating the stuff. As long as your subscriptions are configured properly you should not face any issues. Follow the below doc for migration. https://docs.plesk.com/en-US/12.5/migration-guide/introduction.75496/
  9. 24x7cloudservermanagement

    Question can not access Plesk control panel on 8443

    what error message are you receiving while accessing the plesk ? Check if the port 8443 is open in windows firewall
  10. 24x7cloudservermanagement

    Question Assigning 2 IP's to 1 domain

    Assigning 2 different IPs to website , Practically its not possible . You can use single IPs for multiple websites but you can not use multiple IPs for a single website.
  11. 24x7cloudservermanagement

    Issue general nameserver server wide

    You will have to edit the DNS templates I guess. go through the docs below https://docs.plesk.com/en-US/onyx/administrator-guide/dns/dns-template.72226/
  12. 24x7cloudservermanagement

    Issue general nameserver server wide

    where are you adding the domain exactly ?
  13. 24x7cloudservermanagement

    Resolved Cpanel migration

    without root details you will not be able to copy the accounts from Cpanel , looks like your website hosted in a shared hosting environment , hence you will have to migrate your website account manually.
  14. 24x7cloudservermanagement

    Question full hostname in plesk

    The Hostname of the server and the host name of the plesk are same. The host name that you set to the server will be picked up by Plesk or you can use it for Plesk. The hostname should be a fully qualified domain name (( FQDN ) . So if you have a domain registered as abc.com you can assign the...
  15. 24x7cloudservermanagement

    Question How to replace default mail.domain settings?

    are you looking to use the hostname as the mail exchanger for your server ?
  16. 24x7cloudservermanagement

    Question Starting hosting company

    Plesk Do not offer security after its installed. You have to install and configure the components in order to secure a Plesk server. Things like Fail2Ban , Plesk Firewall , Mod Security etc.. can be done from Plesk as well as changing the SSH port , enabling SYN protection and few more things...
  17. 24x7cloudservermanagement

    Resolved Plesk Backup

    Great to know that the issue has been fixed
  18. 24x7cloudservermanagement

    Resolved What is the best easy to install and cheap SSL certificate solution of Plesk?

    are you looking for SSL installation plugin or want to install a SSL ?
  19. 24x7cloudservermanagement

    Resolved Plesk Backup

    open the task manager and check the which process is consuming all the CPU after the backup started. Also check the event viewer for the logs as why the backup process was hanged.
  20. 24x7cloudservermanagement

    Resolved Two Nameservers with Plesk

    "there is now zone" whats the exact error message ?
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