• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Plesk upgrade Issue - 11.0.9 to 11.5.30

    It looks like you have the problems with permissions on folder C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys Try to reset permissions on this folder to default ones. What this folder is and how to reset permissions you can know by the following links. http://support.microsoft.com/kb/278381...
  2. S

    Send error to System Administrator

    Hello. Could you please provide more details about this button? A screen shot would be very helpful.
  3. S

    Can't delete email in Horde after 11.5.30 upgrade

    you can know the version you upgraded from using Plesk DB. Run the query C:\Program Files (x86)\Parallels\Plesk\MySQL\bin\mysql -uadmin -p*********** -P8306 psa -e "select * from upgrade_history" -p*********** - Plesk admin password Also could you please describe in details what are the...
  4. S

    Plesk upgrade Issue - 11.0.9 to 11.5.30

    I believe you tried to upgrade Plesk using Plesk autoinstaller. To find out the reason we need to take a look at upgrade log. Could you please send me autoinstaller log file as private message on this forum? autoinstaller log is located in folder C:\ParallelsInstaller and called...
  5. S

    Plesk migration

    All tasks are saved in certain files. They are located in folder @%plesk_dir%\PMM\tasks" If you remove a file - it means you remove a task.
  6. S

    Hmailserver

    Hello, hmail server is not supported by Plesk. But Plesk does support MailEnable Pro and Enterprise editions.
  7. S

    Horde 5.0.4:"Failed to set sender name@email.com SMTP Failed to write to socket"

    If the upgrade passed without errors I can suppose that you have some problem with connecting to SMTP service running by local MailEnable. There might some reason for that: 1. Some connection settings in Horde to connect to SMTP server to send an email are changed from default ones. Solution...
  8. S

    Plesk Controlpanel 11.5 show the disk space and email forwarding no longer correct

    I believe it would be the best approach to contact to support.
  9. S

    Do not know what it is

    That's an important part of Plesk. The on of the purposes is to calculate the statistics, run update tasks and other internal Plesk tasks. The task for this event is placed to Windows Task Scheduler. It is created with description 'Daily script task'. You can find it and change the start time...
  10. S

    Resources, cpu, memory, etc

    1. You need to "Switch On" the application pool (it will create dedicated application pool in IIS) 2. Then set up CPU limit. Switch On - creates the pool Stop/Start - stops and starts existing application pool Recycle is similar to stop/start sequence. For more details what is the recycle and...
  11. S

    Subscription PHP settings (open_basedir) ignored

    Congratulations)
  12. S

    Do not know what it is

    It says that it is all OK with your Plesk :-)
  13. S

    Plesk Controlpanel 11.5 show the disk space and email forwarding no longer correct

    There is a button "Refresh Usage Stats" on the Mail tab where all mail accounts are listed. It refresh the stats immediately.
  14. S

    Unable to create new Subscription

    It looks like that server with Plesk is cloned. But to do it right you need to follow the instructions http://download1.parallels.com/Plesk/PP11/11.0/Doc/en-US/online/plesk-win-advanced-administration-guide/index.htm?fileName=70836.htm Plesk will not work on just cloned machine without special...
  15. S

    Failed to update Panel

    0xc0000005 error means access denied. Please check if any antivirus installed in the server might block it.
  16. S

    [DBNETLIB][ConnectionOpen (Connect()).]

    Error [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. (Error code 1) happens when you try to connect to nonexistent mssql server. When wrong credentials are provided MSSQL replies Login failed for user 'sa'. (Error code 1) It looks like that MSSQL server...
  17. S

    Passwords Missing After Migration

    Still some details are not clear. 1. Previous paswords are no longer valid. What kind of passwords? For whom? Client, reseller, mail account or some kind of other user type? 2. Subfolders from Mailenable emails have not come across. I believe IMAP subfolders are meant here? Could you...
  18. S

    Resources, cpu, memory, etc

    Plesk manipulates web sites in IIS using IIS tools. IIS can control some resources consumed by web sites using application pools. Each site in IIS is created on specific application pool. By default Plesk creates web sites in common application pool. If you want to enable resource limit for a...
  19. S

    Plesk Controlpanel 11.5 show the disk space and email forwarding no longer correct

    I checked this feature and see no problems. Plesk correctly counts disk space for a mail accounts. Could you please describe how do you check that Plesk do it wrong? What is the connection between disk space and forwarding? In fact Plesk counts mail account disk space usage directly on file...
  20. S

    Subscription PHP settings (open_basedir) ignored

    First of all there is no such variable {WEBROOT}. If you want to use domain httpdocs folder as one of open_basedir paths then you need to use variable {DOCROOT}. Also I see no problems in Plesk with this feature. Plesk correctly applies predefined options for open_basedir and custom ones. What...
Back
Top