• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    What does FTP have to do with PHP?

    and.. Is there any way to force Plesk to use isapi instead of cgi in php??
  2. J

    What does FTP have to do with PHP?

    Hi all. I upgraded PHP to version 5 and I had to configure each domain to use ISAPI PHP in IIS so that it worked. Now, when a user changes they ftp password surprisingly they IIS configuration changes PHP-ISAPI to PHP-CGI and php pages stop working. Any idea of what's going on...
  3. J

    Gene6 doesn't list directories with SSL

    I've upgraded from 7.5.6 to 7.6. We use GENE6 as ftp server. Since the upgrade if connection is made through SSL/TLS the client is unable to list directories. Connection is established fine but directories are empty (however they have files). Any idea? Thanks!
  4. J

    Error on creating domain alias

    Hi. I'm trying to create a domain alias like that: www.alias.domain.com getting this error: Error: Wrong prefix for domain alias I have no problem creating this alias: alias.domain.com Why don't let me use www.* alias? Thanks!!
  5. J

    Error in statistics.exe

    Hi all. Since I upgraded from 7.5.6 to 7.6 I'm getting this output on running statistics.exe Error: Unable to restore run data (13) Error: Unable to restore run data (13) Error: Unable to restore run data (13) Error: Unable to restore run data (13) Error: Unable to restore run data...
  6. J

    Updating to MySQL 5

    Thank you very much matija! Worked like a charm!!
  7. J

    Updating to MySQL 5

    I've just upgraded plesk from 7.5.6 to 7.6. Is there any documentation on updating Mysql From 4.1.* to 5.*? Thanks in advance!! Jorge.
  8. J

    Orphan domain. cannot remove

    Hi there. I'm trying to remove a domain that seems to be orphan. When I exec: domain -r <mydomain> I get that (translated): It's been an error during domain deletion. Domain <mydomain> doesn't depends on any client. If I look for <mydomain> domain in control panel I don't find...
  9. J

    Crypt passwords

    Thanks for your answer. Our laws enforces us to crypt all passwords and keep safe private information. I hope this security threat will be solved in next versions. Thanks again. Best regards.
  10. J

    Crypt passwords

    Hi all. I've found out that all passwords in psa database are stored in plain!!!. Is there any way to get all those passwords (and future new ones) crypted? Thanks in advance!! Regards.
  11. J

    Getting app instances installed

    is psa a mysql database? I cannot find it among the databases.....
  12. J

    Getting app instances installed

    Hi all. Is there any way to get a list of who has installed an aplicaction (for example phpBB) from the control panel through command line. Thanks in advance!!
  13. J

    Unable to delete logs from Log Manager

    I have the same problem in Plesk 7.5.6 Any idea how to solve it? Thanks!
  14. J

    SSL Problem

    I've granted SSL support to one domain (ssl.webs.upv.es) to configure shared ssl. It seems to be all ok but ssl is not working for that domain. I got this error messages in Windows Event Viewer: Any idea? Thanks!
  15. J

    Problem adding alias

    I feel so fool.... :D Thank you very much, problem solved!
  16. J

    Problem adding alias

    [solved] Problem adding alias Hi all! i'm trying to add an alias to an existing domain but the "add new domain alias is grayed". I'm tryng to modify the value of "Maximum number of domain aliases" under "limits" but i get this message: "Domain aliases: requested - 1, maximum available -...
  17. J

    mysql is dead

    I answer myself. I've located MySQL service but if I try to start it it deads after 3 or 4 seconds. This is the output of <server>.err file: InnoDB: Error: log file .\ib_logfile0 is of different size 0 10485760 bytes InnoDB: than specified in the .cnf file 0 25165824 bytes! 050707...
  18. J

    mysql is dead

    Thanks for your reply. I think credentials are ok because I haven't changed it. Problem must be with mysql not running. I've checked with netstat and telnet and port 3306 is not opened. Another clue is in this page: Server -> Component Managment, under the row "SQL Servers" only appears...
  19. J

    mysql is dead

    There must be somethign wrong because in database administration panel, mysql is pointing to localhost:3306 instead of 10061
  20. J

    mysql is dead

    Hi. Hi have P7.5 running but suddenly something seems to have happened to mysql. I've I try to create databases it shows: "Unable to create database: Run-time error: Failed to connect to database: Can't connect to MySQL on 'localhost' (10061)" Under mysql database administration on...
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