• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Horde addressbook empty after migration

    please refer to this article: http://kb.odin.com/en/1632. Hope it will be useful for you.
  2. A

    SmarterMail 4 install.

    please make sure that Smartermail is configured properly: http://help.smartertools.com/smartermail/v5/Topics/SystemAdmin/Installation/ConvertingToIIS.aspx also check the following article: http://kb.odin.com/en/1171
  3. A

    Fatal error: E1203

    Please upgrade Plesk to version 8.3 at least, hope it will fix the issue. In order to upgrade Plesk server, please refer to the following documentation: http://download1.parallels.com/Plesk/Plesk8.3/Doc/en-US/plesk-8.3-win-installation-guide/32486.htm
  4. A

    Spamassassin does not work under Plesk 8.6 with MailEnable

    to train spamassasiin on mail acocunt, please go to Plesk->domains->domain.com->mail ->mail account->spam filter->training. Also please note in order to train spamassassin,you shoud have at least 200 of spam and 200 non spam messages, please see below: http://kb.odin.com/en/1428
  5. A

    Plesk 8.6 forWin migration incl. MySQL=>MS-SQL-2000

    Is it not quite clear what you want to rmigrate. If you would like to migrate Plesk data like domains/databases/email account to other Pelsk server, please use migration manager. Just download Plesk migration manager and install it on destination server and install migration agent on source...
  6. A

    SQL Server

    also please note, in order to manage MSSQL you should have MSSQL support on your Plesk license. You can check it in Parallels Plesk Control panel->server->license management->mssql. If option is "off", you need to place the order for power pack using the...
  7. A

    service "server" not running. lanmanserver

    the problem may be in antivirus. Also please make sure that dependent services are started.
  8. A

    DNS Issue

    if you would like to use remote mail server, you should set correct MX record in plesk->domains->domain name->dns settings Also please disable mail in plesk->domains->domain name->mail if the record was not updated, please try to reconfigure dns settings with the following command: cd...
  9. A

    Plesk 8.6 is loading very very slowly

    Also I would like to point to the following article: http://kb.odin.com/en/2212 hope it will be useful for you.
  10. A

    Site permission changes....!!??

    please make sure that you set permissions via Plesk Control panel 9not manualy using Windows explorer). Please set permissions via Plesk->domains->domain.com->file manager->cliek on "change permissions" using 'lock' button->advanced
  11. A

    Error: Unable to remove domains after upgrade to 8.6

    From the error message I suppose that the issue in missed Plesk table 'cf_dsn'. Please check it with the following article: http://kb.odin.com/en/3472. If table is missing, please try to insert it using the followig query: CREATE TABLE `cf_dsn` ( `id` int(10) unsigned NOT NULL...
  12. A

    User cant add or edit subdomaine

    As far as I understood, domain user cannot manage subdomain.Please make sure that domain administrator has permissions for Subdomains management in plesk->domains->domain.com->domain administrator.
  13. A

    FTP timeout

    the most probably the problem in passive FTP ports. Please try to disable firewall and check connection to FTP. If it helps, it means that the issue is in passive ports. Please open firewall ports in Parallels Plesk control panel->server->FTP Settings. Also I advice you to check the following...
  14. A

    unable to connect between PMM and PMM agent

    please check the following article: http://kb.odin.com/en/1432 hope it will help you.
  15. A

    cannot access ftp

    Also I advice you to check the following article: http://kb.odin.com/en/549
  16. A

    Taranslate PLESK

    please download localization pack using the following link: http://www.parallels.com/ptn/download/plesk/ also please use the following link for documentation how to create your own locale: http://download1.parallels.com/Plesk/Plesk8.6/Doc/en-US/plesk-8.6-win-l10n-guide/index.htm
  17. A

    Default documents in IIS as provisioned by Plesk 8.6

    if you would like to add/change/remove default pages for domain, please go to Parallels Plesk control panel->domains->domain.com->Web Directories->Preferences->Default documents search order
  18. A

    Unistalling Plesk

    hello, No, you should not uninstall Plesk, in this case domain will not work as well as email, they will be deleted. If you would like to migrate all data to other Plesk server, I advice you to install Plesk Migration manager on destination server and migration agent on source server and...
  19. A

    webmail internel server error

    it looks like the issue was fixed. I was not able to see error 500 at http://webmail.godaddy.com.tr:32000/mail/
  20. A

    ERROR: PleskFatalException

    As far as I understand, you use Mailenble and get this error for domain in Plesk control panel. Please try to reconfigure domain using the following command in command line: "%plesk_bin%\mchk.exe" --domain --domain-name=domain.com
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