Search results

Hi Igor, My modifications are stored here: /usr/local/psa/var/custom-health-config.xml I used the Plesk 11 web interface of Health Monitor to upload my xml file. It seems these 3 lines of XML are not being taken into account. I added them just before the first line "<Hdd>": <Misc...

Hi, I was wondering how to change the notification destination email for alerts sent by Plesk Health Monitor? I tried to modify the XML configuration file with this at the beginning: <Misc alarmsInterval="5"> <notificationEmail address="mydestinationemail@domain.com"/> </Misc> But it doesn't...

I found my problem, I had the register_globals = YES in Plesk PHP parameters, which was causing the issue as it's not used valid directive for PHP5.4. A fast procedure to figure this out and resolve the issue: 1) see in log file "/var/log/httpd/error_log" the following "PHP Fatal error...

I found my problem, I had the register_globals = YES in Plesk PHP parameters, which was causing the issue as it's not used valid directive for PHP5.4. A fast procedure to figure this out and resolve the issue: 1) see in log file "/var/log/httpd/error_log" the following "PHP Fatal error...

Hi, I'm also looking forward for a solution, but for plesk 11.5. I've the same issue: additionnal version of PHP runs fine through command line, but not through fastcgi. Same error, followed this KB to install it: http://kb.odin.com/en/118378 And this one to try to solve it...

Hi, I encounter the exact same issue with Plesk 11.5.30 and CentOS 6. I followed the following KB to install additional PHP version: http://kb.odin.com/en/118378 As well this one in order to solve the issue: http://kb.odin.com/en/120785 Nothing to do, it's not working. Error: plesk...

Alright, thanks for your help. Will try to understand by myself what to do in order to get support from Parallels... I'm disappointed by this issue, as well as the complexity to get support from your company. Regards,

1) go to /webstat/ of one of the domain hosted on the server 2) figure out the error message about misconfiguration of awstats Note I've 2 installations of Plesk, and only one get this problem.

When I try to create ticket support, I receive this message: "Our records indicate that the license key you have entered is not attached to any valid support package and is not eligible for any of the new Support Options for Parallels Plesk Panel. See details in the following Knowledgebase...

Thx for information. I already opened a ticket about this bug and I had no feedback from parallels. By the way, this issue is a BUG, so support should be free of charge. Can you help me to get an answer from the support team? Regards,

What's the best way to contact support?

Hi IgorG, any idea on how to solve my issue following my last post? Thanks for your kind service. Regards,

I tried the following: 1. execute: /usr/local/psa/admin/bin/httpdmng --reconfigure-domain domain.tld 2. execute: /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php Result: /webstat/ still shows the same error message. Then, I tried the following...

No, the webstat page still show the same error message.

Hi, thanks for your fast reply. I've the following messages appearing when running manually "/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php" : find: `/var/qmail/mailnames/domain1.tld/MailName1/Maildir': No such file or directory find...

Hi, When I try to access the web statistics via /webstat URL of any of my domains, the following error appears : Error: SiteDomain parameter not defined in your config/domain file. You must edit it for using this version of AWStats. Setup...

I found the way to configure the nightly logwatch in order to ignore this kind of messages. I simply edited the file /etc/logwatch/conf/ignore.conf as follow: ###### REGULAR EXPRESSIONS IN THIS FILE WILL BE TRIMMED FROM REPORT OUTPUT ##### Preparing to chroot to directory

Okay, that's what I thought. But how to disable the loging of those informations? As my nightly logwatch gets too big for now.

Hello, I just upgraded plesk from 9.2.1 to 9.5.2 (CentOS 5.2). Everything runs smoothly, thanks for the good job done @ Parallels! I only see one little problem: - in the general logs ("/var/log/messages"), I see a line that occurs each time an ftp user uploads a file: "Preparing to...

"Public keys are generated and placed in the TXT resource records created in the domains' DNS zones." THX for the information, but as I don't use the DNS-service included in Plesk, I couldn't see this record at first. I had to activate DNS service on the domain to be able to copy the TXT record.