• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered.

    Well, I spent two days looking into this, and then about an hour after posting this I worked it out. I hadn't changed anything, but it seems that the auto update to 11.5 might have broken something because all of this worked fine prior to the update, using php 5.3. Even though php 5.3 was...
  2. R

    Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered.

    I've searched through the forums and elsewhere for a solution to this issue, but can't find one. When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while...
  3. R

    FastCGI Error in Horde for some domains

    Some further updates: It seems that the issfcgi.dll version is now 7.5.7600.16632. I don't know if this has changed, or if I entered the incorrect version number previously. The problem still exists though.
  4. R

    FastCGI Error in Horde for some domains

    I've run DebugDiag on w3wp.exe and captured the following dump: Report for w3wp__webmail(horde)__PID__113856__Date__05_28_2012__Time_11_46_05AM__922__ntdll!ZwTerminateProcess.dmp Type of Analysis Performed Crash Analysis Machine Name ITEXPERTISE Operating System Windows Server...
  5. R

    FastCGI Error in Horde for some domains

    PRODUCT: Plesk Panel, VERSION: 10.4.4, VERSION OF MICROUPDATE:30 , OPERATING SYSTEM: Windows Server 2008 R2 Enterprise x64, ARCHITECTURE: IIS7.5 (File version: 7.5.7600.16385) PROBLEM DESCRIPTION I'm getting the following error when trying to access Horde webmail, but it only happens for...
  6. R

    FastCGI Error in Horde for some domains

    I'm getting the following error when trying to access Horde webmail, but it only happens for some domains even though they are all using the same app pool: C:\Parallels\Plesk\Additional\PleskPHP53\php-cgi.exe - The FastCGI process exited unexpectedly Module: FastCgiModule...
  7. R

    horde failed with error code 1: PHP 5 is not installed

    Well, I've managed to fix the first issue that was preventing me from enabling Horde. I ran the php53.msi and did a repair as advised in http://forum.parallels.com/showthread.php?t=246061. That still leaves the second issue though.
  8. R

    horde failed with error code 1: PHP 5 is not installed

    Thanks IgorG. Unfortunately installing those patches has made no difference. Any other ideas? Regards
  9. R

    horde failed with error code 1: PHP 5 is not installed

    I've recently upgraded to 10.4.4 and also installed PHP 5.3 via Plesk upgrades. Now I'm experiencing a number of issues. I can't enable Horde. The error in the event log is as follows: Execute websrvmng --add-webmail-site --webmail=horde failed with error code 1: PHP 5 is not installed...
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