• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Let's Encrypt extension

    Two suggestions for the Plesk LE plugin: 1. If for example a domain alias fails it should just move onto the next URL and renews the ones it can. 2. If a URL fails it should be an option to the customer / reseller / admin to be notified. Thanks, Jacob
  2. J

    SNI on Windows Plesk

    Hello, We have recently enabled SNI in Plesk and it is working fine however it seems to enable SNI on domains that SSL even those on a dedicated IP. This seems a little odd as it means that a site that should work without SSL is now using SNI and is therefore not working with older browsers...
  3. J

    Horde error - unable to create VFS directory /.horde/imp

    So it appears (after opening a support request) that this is a new issue within Plesk. The issue is that the permissions on the /tmp/.horde/ folder are incorrect. In order to fix you, check the horde user and then reset the owner of that directory. [root@server ~]# grep "horde" /etc/passwd...
  4. J

    Horde error - unable to create VFS directory /.horde/imp

    Hi, SELinux is disabled and there is nothing in the log file. Regards, Jacob
  5. J

    Horde error - unable to create VFS directory /.horde/imp

    Hi, We are having an issue when users are trying to add attachments via horde the error: unable to create VFS directory /.horde/imp appears. Any suggestions on how this can be resolved? Thanks, Jacob
  6. J

    Change provider / reseller

    I have been investigating further and it looks like a query on the psa database is the way to do it, something like this: update clients set parent_id='22' where id like '11';
  7. J

    Change provider / reseller

    Hi, I am looking to change the provider / reseller a customer is under at the moment - does anyone know how to do this? Regards, Jacob
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