• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

bug

  1. J

    Non-zero exit status returned by script.

    Hi there: after my friend (who is the tech guy) installed Wordpress and got it going, I began getting an error when trying to get into wp-admin (something about too many forwards). As he’s overseas and asleep during this time, I decided to see if I could solve it. In Plesk, under the hosting...
    • Jack Yan
    • Thread
    • bug database connection error non-zero exit status wordpress wp-admin
    • Replies: 2
    • Forum: WP Toolkit
  2. J

    Resolved Unable to change CORS header

    Hi Setting the CORS header is a major headache. Most of the time, nothing happens, two headers will be applied or the wrong header will be applied. I have set a CORS header for nginx (example.com and example2.com for privacy reasons): add_header 'Access-Control-Allow-Origin'...
  3. K

    Resolved Bug Roundcube 1.4.12 send/reply mail HTML

    Hi All, When I use Roundcube version 1.4.12, and I turn on the feature 'Compose HTML messages' (so except never). The message won't reply/send if it includes HTML. If I use the 'never' option, everything (including replying to/saving HTML message) the message will save/send. My plesk is ...
  4. A

    Issue Customer creation failed

    Hi, Since last automatic update to Plesk Obsidian Version 18.0.36 I cannot create new customer. I always get below error: Can you help me to fix that error? Regards, Andrej
  5. H

    Issue BUG: minor bug in mailhandler - not reporting STDOUT message

    A long time ago, i wrote some mailhandlers ( check email for viruses using ClamAV and Sophos AV; wrapper for renattach ( a program which renames appended files ) ... works fine since about Plesk 10 Works still on current Plesk 18 with a minor bug: See following smtp session...
  6. Hervé Delvaux

    Issue DomainConnect - Javascript Error

    Hi, Since 18.0.34 on 5 different servers (debian 9 and 10), when we try a connection with domainConnect, we get a blank page. It is a JavaScript error : "cannot read property 'renderTo' of undefined" (domain-connect-apply.js:84
  7. J

    Resolved Plesk not usable since update to 18.0.34

    I can't submit reports in the Reports-forum, that's why I'm posting here. I did the update from 18.0.33 to 18.0.34 today on my Debian 10.8 based server. Now I am not able to access all kind of settings anymore as shown in the images. What's happening? Is this a bug in the new version?
  8. J

    Issue Bug with file editor from logs in subdomain

    Hi devs ! I have a bug in file editor in sub domains when i click on a link of a file in logs, it tells me that the file isn't in that place even if it's right here, if i go with the file explorer in plesk, the file is here. same problem for all subdomains with php files, txt files... It works...
  9. Alberto Pizzarelli

    Issue Plesk Obsidian - Personalize Mail quota don't show in the box

    I discovered a small bug on my plesk obsidian, latest version, in practice if I customize the email quota, then I save the settings, and I return to the modified mailbox settings, the system does not show me the quota set previously, I think the problem depends on maria db 10.2 present on the...
  10. Automata

    Issue [BUG] Logrotate not work in Plesk Obsidian

    SYSTEM SPECIFICATIONS Operating system: Ubuntu 20.04.1 LTS Plesk version: Plesk Obsidian v18.0.32_build1800201211.19 Server: Dedicated server - AMD Ryzen 7 3700X My logrotate.conf file: # see "man logrotate" for details # rotate log files weekly weekly # use the adm group by default, since...
  11. olegburca

    UI bug on Wordpress Plugins and Themes install page

    Hi Plesk team, There is a small UI bug on the WordPress Toolkit, Plugins and Themes install page. Upload functionality DIV element overlaps the first item from the list of plugins/pages available for installation. OS: CentOS Linux release 8.3.2011 Plesk Web Host Edition: 18.0.32 Update #1...
    • olegburca
    • Thread
    • bug user interface wordpress toolkit
    • Replies: 3
    • Forum: WP Toolkit
  12. Lexz

    Issue BUG: Certificate not assigned to mailserver (mail.) over ipv6

    Good afternoon, We are experiencing a big issue on all our servers. Customers who are using mail.<domainname>.com as there mailserver don't have a valid certificate on ipv6 in their mailclients (port 993 / 465). We use the Plesk DNS with wildcard certificates from Lets Encrypt. On ipv4...
  13. J

    Issue PHPMailer - X-PPP-Vhost header is changed to subscription-domain and causes DMARC reject

    Hello, I have a subscription with three domains configured. Domain 1: itservices-schell.de Domain 2: webdesign-schell.de Domain 3 and subscription-domainname: jasonschell.de Subscriptions' system user: jasonschell On both is WordPress installed, E-Mail-Service activated with Postfix/Dovecot...
    • japjay
    • Thread
    • bug dmarc dmarc dkim spf configuration issue mailserver phpmailer postfix x-ppp-vhost
    • Replies: 1
    • Forum: Plesk Obsidian for Linux
  14. C

    Issue Move vhosts with Transvhosts.pl -- Permissions Error -- Only if move outside of /var/vhosts/www

    Hi, I start a new thread based on a bug/issue with Transvhosts.pl The problem appears on Linux Debian 9.13 and Plesk Obsidian Version 18.0.30 Update #2 It's a brand new server, and I reinstalled it already 3 times last 3 days for testing a lot of solutions to the case... without results :( I...
  15. S

    Issue Unable to update - Says Vendor Locked

    Failed to read product information from the file : Can't process products.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/products.inf3: The requested URL returned error: 404 Not Found Can't process versions.inf3: Failed to download the file...
  16. B

    Issue Plesk redirects to login page when trying to edit a site file

    Hi, After this latest update when I try to edit any website file I get redirect to login page. Please help.
  17. B

    Resolved New subdomain not visible in subscription with > 25 (sub) domains

    Dear all, Today I tried to create a new subdomain with in my own (admin user) subscription. The server itself can be reached via subdomain.example.com and example.com is also managed via plesk. Thus, now I wanted to create another subdomain test.example.com from within that subscription. It...
  18. R

    Issue Folder with tilde (~): No Scripts working

    Hi all, I think I may have found a bug in Plesk - unfortunately it looks like they don't want to have bugs reported.... :( I have a folder beginning with a tilde, like https://example.com/~tilde. Unfortunately, this doesn't work. If I rename the folder to "tilde", everything works as expected...
  19. P

    Issue Email address bug with DrWeb when using subdomain

    Using Plesk Obsidian 18.0.24 Email address that will work when DrWeb is enabled for incoming mail. 00000.aaaaaa@aaaaaaaa.aa When using a subdomain the email will not pass DrWeb when DrWeb is enabled for incoming mail. 00000.aaaaaa@sbdm.aaaaaaaa.aa...
  20. IronDonDon

    Issue DKIM & external DNS under Obsidian

    Hi. I have following issue: I use external DNS service, and I setup DKIM private key as described in a manual on this page ( How to get the DKIM public key from Plesk if DNS is not installed?). It was working fine with Onyx, but after updating to Obsidian, I now get this error from the backup...
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