• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

update

  1. Giorgos Kontopoulos

    Issue Upgrade to Plesk Onyx 17.5.3 is available. but URL leads to "site can't be reached"

    this morning logging on into my plesk "Plesk Onyx 17.0.17 Update #25 , last updated at May 11, 2017 06:45 AM" I see there is onyx update I click the link and realize there is a component update so click this this first and it completes when I click the OK button (after it has said it was...
  2. L. Hagen

    Resolved System Update Warning

    Hello, today I noticed a System Update Warning: Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually. After checking the configuration with dpkg --audit I found three packages...
  3. raytracy

    Resolved Update #4 cause 502 Bad Gateway?

    OS: CentOS 7.3.1611 with SELinux and Nginx reverse proxy enabled, all packages updated to latest version. I updated Onyx from 17.5.3 Update #3 to Update #4 last night. 6 hours after, all of my websites report 502 Bad Gateway message. In the same time, Plesk system health status reported all...
  4. Tize

    Resolved Error - Anacron job 'cron.daily' on server.domain.com

    Hi everyone, I have a small problem that always returns time and time again and I get a warning. Thank you very much. /etc/cron.daily/freshclam: ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). ERROR: Can't open /var/log/clamav/freshclam.log in append mode...
    • Tize
    • Thread
    • clamav error update
    • Replies: 6
    • Forum: Open Topics
  5. iamshivam

    Resolved Can't login to plesk panel after updating from 12.0 to onyx

    i updated my plesk from 12 to 17 http://i.imgur.com/GOuBwzk.jpg but my login url to plesk isn't working now.. i have access to ssh and my site is running too please help me resolve this problem i'm attaching the installation log before the patches were installed i was able to use :8447 too for...
  6. G J Piper

    Resolved Plesk 12.5 to Onyx Upgrade Problem

    Could one of you help me figure out what is going on here? I tried to upgrade from Plesk 12.5 (CentOS 6.8) to Onyx and I'm getting unexpected results. I already upgraded one of my servers, and it went well, so I know how it is supposed to go. However, the next server isn't doing the same thing...
  7. H

    Issue upgrade to onyx

    Hi. I am currently upgrading my server from 12.5 to onyx but the plesk installer Operations log has not moved from: Running rpm_check_debug. Nothing seems to be happening and its been running for a few hours now. What should I do? Thanks.
  8. M

    Question howto fix "Bootstrap Id is absent"

    After an rocky ride upgrade from Ubuntu 14 to 16 my Plesk Onyx works smoothly. (details below) Using /usr/local/psa/admin/bin/httpdmng --check-configurations i only still have one response (error? )which i cant fix. it says "Bootstrap Id is absent" sounds critical to me but I have not...
  9. D

    Question Licensekey can't be updated

    Hi, i nearly have this with all Plesk Servers, each Month i get a notification via Email, that the Licensekey can't be updated. What can i do here? 5224 ka.odin.com Connection Successfully Mainly i use Plesk Onyx (before only 12.5) and Debian 8.x Also i have a Server where i cant get...
  10. J

    Question Is it possible to back up every server (including Plesk) using Plesk?

    I need to make a backup of every server to update the Plesk control panel for the new version. Is it possible using the Plesk backup option? Instructions?
  11. J

    Question How to upgrade Plesk 12 to Plesk Onyx in an easy way?

    That there is no risk of data loss. CentOS 6.6 PHP 5.3.3 MySQL 5.1
  12. P

    Resolved Error open_basedir after update 12.5 to 17 Onyx

    Hello al, I have a error during update plesk 12.5.30 to 17.0.17, with Roundcube. PHP Warning: realpath(): open_basedir restriction in effect. File(/usr/share/psa-roundcube) is not within the allowed path(s): (/var/www/vhosts/domain.com/httpdocs) in /usr/share/psa-roundcube/bin/update.sh on...
  13. D

    Resolved Yum update

    Error: Package: psa-mail-driver-common-17.0.17-cos7.build1700161124.17.x86_64 (@PLESK_17_0_17-dist) Requires: libopendkim.so.10()(64bit) Removing: libopendkim-2.10.3-7.el7.x86_64 (@epel) libopendkim.so.10()(64bit) Updated By...
  14. EnriqueR

    Resolved Update OS Vendor PHP version

    I have Plesk 17.0.17 under CentOS 6.2 My OS Vendor PHP version is 5.3.3 How can I upgrade this version to at least 5.4? I know there is a way to install additional versions, but what I want is to update the OS Vendor version. It's possible? How should I to proceed?
  15. U

    Resolved Onyx/CentOS 6.8: Error while renewing license-key

    An attempt (License Management page -> Retrieve Keys) to update my ONYX-license key failed with the following message:: ERROR: Call to undefined function demo_version() (FileServerStatus.php:15) Same when running via CLI: /usr/local/psa/bin/license --retrieve Updating Plesk license key: PHP...
  16. Dukemaster

    Resolved Plesk Update Error :facet::_S_create_c_locale name not valid

    Hi Plesk friends, Today I made two installations in over Tools and Settings - "Plesk Updates and Upgrades". First was Updating Plesk itself + Wordpress Second was PHP 7.1 Both very running to the end. Think they were successful, but both with the same installation error...
  17. Aragato

    Resolved Hire Plesk Professional/priority support from Parallels Support Team

    Hi guys, I am currently running two dedicated servers with Plesk 12.5.x with the option to update to Plesk Onyx. Therefore, I would like to hire an expert or even better order the priority support from Parallels Support Team to do the update process for me. My questions now: Where can...
  18. detlefs

    Issue Can't seem to prevent autoupdate

    Hi there, it seems that for some reasons I could't follow up yet, the latest Plesk 12.5.30 Update 54 makes my MediaWiki installation unusable. So, I restored a previous backup of my server and disabled AutoUpdate (I thought). Under Update and Upgrade Settings, I set Notify me about available...
  19. Dukemaster

    Resolved „Unbootable System Error“ after „update-initramfs“ (1and1)

    Hi friends and members of the amazing PLESK COMMUNITY, yesterday I wanted to solve a plesk update problem (already fixed by Plesk) by making a manual update/upgrade in the best way, described by @UFHH01. Great Plesk Onyx 7.017, Ubuntu 14.0.4 by Hoster 1and1 Everything worked fine with , followed...
    • Dukemaster
    • Thread
    • /dev/md1 /dev/md3 array mdadm ubuntu 14.0.4 unbootable update update-initramfs upgrade
    • Replies: 2
    • Forum: Plesk Onyx for Linux
  20. P

    Resolved update #53 failes

    trying to update i get: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components [4] => --include-components-from-class [5] => vendor=parallels [6] =>...
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