11.0.9: HelpDesk is not shown

[Leyton4114-2]

Hi @all,
yesterday i bought licence for help desk, but the application is not shown in Plesk.

Years ago, i bought this licence for another server, too. There was installed Plesk 10.x and the application was shown immediately.

But now, with Plesk 11.0.9, i cant find the application, also not in autoinstaller.

What can i do ?

LEy'

 

[Nikolay.]

I'm not familiar with the application, but it definitely shouldn't be in Autoinstaller. I suppose you should install it from APS catalog ("Applications" in Panel).

 

[Leyton4114-2]

Hi Nikolay,
Apps from APS catalog are 3rd party only.

But the help desk is ja official parallels plugin, you need to buy a license.

Till Plesk 10, it was show automaticly.

LEy'