• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved 17.5 - License - "Parent key not provided"

futureweb

futureweb

Regular Pleskian
Hey there,
currently I have a 10 Domain License on one of my Plesk 17.5 Servers.
Want to replace it by a newly bought unlimited Domain License ... but every time I try to submit the Activation Code I get: "Parent key not provided" Error ...
Any ideas on that?
thx, bye from Austria
Andreas Schnederle-Wagner
 
ok ... dumb failure on my side ... was trying to activate some included Feature with it's own Activation Code ...
 
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