• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue 17.8.11-ubuntu18.04.build1708190321.17 fails to finish

mr-wolf

Silver Pleskian
Plesk Guru
Plesk installer fails to finish...


Installation started in background
Checking whether the package dependencies are resolved.
Installing packages
Reading package lists...
Building dependency tree...
Reading state information...
The following packages will be upgraded:
pp17.8.11-bootstrapper
1 upgraded, 0 newly installed, 0 to remove and 5 not upgraded.
Need to get 244 kB of archives.
After this operation, 1024 B of additional disk space will be used.
Get:1 ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PSA_17.8.11 bionic/all amd64 pp17.8.11-bootstrapper amd64 17.8.11-ubuntu18.04.build1708190321.17 [244 kB]
N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Fetched 244 kB in 0s (578 kB/s)
(Reading database ... (Reading database ... 5%(Reading database ... 10%(Reading database ... 15%(Reading database ... 20%(Reading database ... 25%(Reading database ... 30%(Reading database ... 35%(Reading database ... 40%(Reading database ... 45%(Reading database ... 50%(Reading database ... 55%(Reading database ... 60%(Reading database ... 65%(Reading database ... 70%(Reading database ... 75%(Reading database ... 80%(Reading database ... 85%(Reading database ... 90%(Reading database ... 95%(Reading database ... 100%(Reading database ... 191422 files and directories currently installed.)
Preparing to unpack .../pp17.8.11-bootstrapper_17.8.11-ubuntu18.04.build1708190321.17_amd64.deb ...
Unpacking pp17.8.11-bootstrapper (17.8.11-ubuntu18.04.build1708190321.17) over (17.8.11-ubuntu18.04.build1708180920.15) ...
Setting up pp17.8.11-bootstrapper (17.8.11-ubuntu18.04.build1708190321.17) ...
is running
 
Get:1 ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PSA_17.8.11 bionic/all amd64 pp17.8.11-bootstrapper amd64 17.8.11-ubuntu18.04.build1708190321.17 [244 kB]
N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Looks like you use your Service Provider's mirror of plesk repository instead of official Plesk repository - ftp.stratoserver.net
Have you tried to switch Plesk Installer to Plesk repository - Issue - Can't update anymore Plesk or Debian apt-get ?
 
That's strong ...
# plesk sbin pum --check
2019-03-28 11:12:40 INFO: pum is called with arguments: ['--check']
Loaded plugins: fastestmirror
Error: check ['dependencies', 'duplicates', 'obsoletes']
pp17.8.11-bootstrapper-17.8.11-cos7.build1708190321.17.x86_64 is a duplicate with pp17.8.11-bootstrapper-17.8.11-cos7.build1708180920.15.x86_64
2019-03-28 11:12:41 ERROR: Exited with returncode 1.
 
@DieterWerner how your CentOS7 server is related to initial Ubuntu issue?
In your case try to fix it with:

# yum install yum-utils

Delete duplicate packages with the following command:

# package-cleanup --cleandupes

Run update manually to update packages to the latest versions:

# plesk sbin pum --update
 
@DieterWerner how your CentOS7 server is related to initial Ubuntu issue?
Yes, you are right, it's just related to pum - I'm sorry ...
In your case try to fix it with:

# yum install yum-utils

Delete duplicate packages with the following command:

# package-cleanup --cleandupes

Run update manually to update packages to the latest versions:

# plesk sbin pum --update
Thanks - I will try that
 
Looks like you use your Service Provider's mirror of plesk repository instead of official Plesk repository - ftp.stratoserver.net
Have you tried to switch Plesk Installer to Plesk repository - Issue - Can't update anymore Plesk or Debian apt-get ?

Their Administrator must have noticed.
I can't see any problem at the moment.
The repositories are locked and I'm unsure about the procedure when switching. Especially if I'm advised against doing so.
 
Back
Top