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- Thread starter mazeman23
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This is Plesk community forum where everyone can help another on a voluntary basis.
This is Plesk community forum where everyone can help another on a voluntary basis.
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Hi mazeman23,
I think that you should overthink your reactions, as they won't bring you any further and might as well result in a ban of your Plesk Community Forum account.
There might be several things, which you are not aware of, or where you should inform yourself about and the very first thing is, to inform yourself about your license and it's legal regulations. If you bought your license from an external source, they guarantee in the first place the support for your license and if they are not able to answer your support - request, they will open a ticket at the official Plesk Support.
If you bought a license from an external source, you are certainly able to receive support from Plesk directly, but as you can imagine, such an additional service is not for free and that's why Plesk offers for example: => #15 / => How to get support directly from Plesk?
Other options to receive support, is to use this forum, where Plesk Community Forum members try to help Plesk users with issues/errors/problems and where you are as well able to discuss things together with all other "Pleskians" - totally for free! But ( !!! ) you should be aware of the fact, that the Plesk Community Forum members don't replace the official Plesk Support ( mentioned by @IgorG ) and we do this in our spare time and without any time pressure and guarantee.
If you are not satisfied with the current regulations and options, pls. feel free to post your feedback at for example:
Now back to your initial thread:
If you experience, that you didn't receive any suggestions for your issue/error/problem/discussion here at this Plesk Community Forum, it is most likely the case, that you forget to provide decent informations ( operating system, current Plesk version ( incl. #MU ), screenshots from your settings at your Plesk Control Panel or/and depending log - entries from your logs ), which could help to investigate the issue together with you.
Another option, why you probably didn't receive any answers from the Plesk Community Forum members is the fact, that most of us use linux based systems and so we are not able to reproduce your described issue and can't help you with suggestions, tipps and tricks, or what ever you need to solve your described issue.
I think that you should overthink your reactions, as they won't bring you any further and might as well result in a ban of your Plesk Community Forum account.
There might be several things, which you are not aware of, or where you should inform yourself about and the very first thing is, to inform yourself about your license and it's legal regulations. If you bought your license from an external source, they guarantee in the first place the support for your license and if they are not able to answer your support - request, they will open a ticket at the official Plesk Support.
If you bought a license from an external source, you are certainly able to receive support from Plesk directly, but as you can imagine, such an additional service is not for free and that's why Plesk offers for example: => #15 / => How to get support directly from Plesk?
Other options to receive support, is to use this forum, where Plesk Community Forum members try to help Plesk users with issues/errors/problems and where you are as well able to discuss things together with all other "Pleskians" - totally for free! But ( !!! ) you should be aware of the fact, that the Plesk Community Forum members don't replace the official Plesk Support ( mentioned by @IgorG ) and we do this in our spare time and without any time pressure and guarantee.
If you are not satisfied with the current regulations and options, pls. feel free to post your feedback at for example:
Now back to your initial thread:
If you experience, that you didn't receive any suggestions for your issue/error/problem/discussion here at this Plesk Community Forum, it is most likely the case, that you forget to provide decent informations ( operating system, current Plesk version ( incl. #MU ), screenshots from your settings at your Plesk Control Panel or/and depending log - entries from your logs ), which could help to investigate the issue together with you.
Another option, why you probably didn't receive any answers from the Plesk Community Forum members is the fact, that most of us use linux based systems and so we are not able to reproduce your described issue and can't help you with suggestions, tipps and tricks, or what ever you need to solve your described issue.
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