• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Resolved 500 Error after upgrade

mory

New Pleskian
Hello,
I have updated Onyx to Obsidian and I have an error 500 for the page where there is the list of my sites (/ smb / web / view).
Here is the error:


Server Error
500 Error
Call to a member function getStatus() on null
TypeError
MessageCall to a member function getStatus() on null
FileDomainEntity.php
Line307

Thank you in advance for your help.
 

Attachments

  • Screenshot_2020-06-04 Server Error.png
    Screenshot_2020-06-04 Server Error.png
    163.4 KB · Views: 6
Most probably upgrade was not completed successfully. Try to fix it with

# plesk repair installation
 
Hi Team

I can confirm that we also have this exact issue on 6 recently updated Obsidian servers.

We run 9 servers and 2 of which do not have this problem.

Here is some sample info from some working and non-working.

Plesk01 - This server is working perfectly
Plesk Version 18.0.27, last updated on May 18, 2020 01:06 AM
SSL It! Version 1.4.0-744

Plesk02 - This server has the " Call to a member function getStatus() on null " issues as explained by Mory.
Plesk Version 18.0.27, last updated on May 18, 2020 01:06 AM
SSL It! Version: 1.4.0-744

Plesk03 - This server has the " Call to a member function getStatus() on null " issues as explained by Mory.
Plesk Version 18.0.27 Update #1, last updated on June 5, 2020 03:01 PM
SSL It! Version 1.4.0-744

I can confirm that if I go into "Extensions" and disable "SSLit" the issues go away, but as soon as I re-enable SSLit the issue comes back.

I have run "plesk repair installation" this did not fix the issue
I have also run "/usr/local/psa/bin/repair -r" this did not fix the issue.

Any futher suggestions or word of a patch for this?
 
Back
Top