• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Resolved 500 Error on purchasing extensions

fx_1549

New Pleskian
Hello guys, I'm experiencing the issue that 500 Internal error appears when trying to buy paid extensions.
No problem on installing free extensions, the extension catalog is normal as well, problem on only for paid extensions.

Someone has an idea to solve this?
 

Attachments

  • スクリーンショット 2022-04-17 21.25.52.png
    スクリーンショット 2022-04-17 21.25.52.png
    75.3 KB · Views: 5
This is known issue and the problem under developer's investigation in scope of PPS-12767
 
This is known issue and the problem under developer's investigation in scope of PPS-12767
Hi IgorG, thanks for your reply.
It was working until Thursday last week but it's down on Friday.
Glad to hear that it's already recognized by developers, I'll wait till it resolves.
 
From developer:

The issue is resolved now, checked on multiple servers.
 
Back
Top