530 User cannot log in, home directory inaccessible.

[SuwarotS]

Have you created any new FTP accounts since the update? I'm curious to see if you have the same problem as me.

i have create new domain

folder in E:\Inetpub\vhosts was created

but folder in E:\Inetpub\vhosts\default\6\localuser was not created

and it stuck to error 530

same problem as you.

 

[MarkusHe]

Hi

I have the same problem.

When i try the following commands

\Plesk\admin\bin>ftpmng.exe --remove-all <<- WORKS
\Plesk\admin\bin>ftpmng.exe --reconfigure-all <<- DONT WORK

Second command just give me this:

Ended: Thursday, July 18, 2013 9:28:05 PM



So what is the new command for ftpmng.exe --reconfigure-all

Please help

I´m too.... nothing works ... with ftp.
HELP ME pleaseeeeee

 

[easyeieio]

Have Parallels fixed this yet? Or confirmed they are working on it? I am completely unable to add any new domains / users , as just get the "User cannot log in, home directory inaccessible." error on FTP. None of the suggested workarounds fix it! This makes the system completely unusable and is a massive problem as we cannot add any new clients.

Running version 11.5.30 Windows 2008 R2 SP1

 

[IgorG]

Have Parallels fixed this yet? Or confirmed they are working on it? I am completely unable to add any new domains / users , as just get the "User cannot log in, home directory inaccessible." error on FTP. None of the suggested workarounds fix it! This makes the system completely unusable and is a massive problem as we cannot add any new clients.

Running version 11.5.30 Windows 2008 R2 SP1

Have you tried contact Parallels Support Team?

 

[Inarweb]

Have Parallels fixed this yet? Or confirmed they are working on it? I am completely unable to add any new domains / users , as just get the "User cannot log in, home directory inaccessible." error on FTP. None of the suggested workarounds fix it! This makes the system completely unusable and is a massive problem as we cannot add any new clients.

Running version 11.5.30 Windows 2008 R2 SP1

Have they fixed this from Plesk yet?? having the same problem!

 

[Inarweb]

home directory inaccessible

Have Parallels fixed this yet? Or confirmed they are working on it? I am completely unable to add any new domains / users , as just get the "User cannot log in, home directory inaccessible." error on FTP. None of the suggested workarounds fix it! This makes the system completely unusable and is a massive problem as we cannot add any new clients.

Running version 11.5.30 Windows 2008 R2 SP1

Have they fixed this from Plesk yet?? having the same problem!

 

[Chewieip]

Hi all,

I'm having same problem with an upgrade from Plesk 8 to version 11.5.

i cannot create new ftp accounts in existing domains or create new domains with FTP users.

Is there a bugfix for that?

Have they fixed this from Plesk yet?? having the same problem!

Regards,

Luis Perez

 

[easyeieio]

Nope, still the same problem. Unable to add any new FTP accounts unless I do them manually on the server. Crazy .

It seems Plesk is creating the virtual / linked folder in the wrong location. It puts them in Servers\5\localuser instead of default\5\localuser (obv the paths will be different depending on your configuration)

 

[Chewieip]

Hi easyeieio,

I've done what you're talking and its right. From Procmon, I can also see that something is wrong linking this folder.

Just one question, I guess this folder is only for FTP purposes, or it's linked also to something else as I can see folder icons different:



Is it a softlink? Shortcut?

Regards,

 

[easyeieio]

Yes, the only way I've been able to get around it is to manually create a link between the correct folders using mklink in the command prompt

eg for my config - mklink /j D:\webspace\default\5\localuser\domainname.co.uk D:\webspace\domainname.co.uk

Don't know if that's the easiest or best way, but it works!

Also see http://www.sevenforums.com/tutorials/278262-mklink-create-use-links-windows.html

 

[easyeieio]

Yes, the only way I've been able to get around it is to manually create a link between the correct folders using mklink in the command prompt

eg for my config - mklink /j D:\webspace\default\5\localuser\domainname.co.uk D:\webspace\domainname.co.uk

Don't know if that's the easiest or best way, but it works!

 

[IgorG]

Hi all,

I'm having same problem with an upgrade from Plesk 8 to version 11.5.

i cannot create new ftp accounts in existing domains or create new domains with FTP users.

Is there a bugfix for that?




Regards,

Luis Perez

http://kb.parallels.com/en/549

 

[easyeieio]

http://kb.parallels.com/en/549

That fix doesn't work

"%plesk_cli%\repair.exe" --reconfigure-ftp-site -webspace-name domain.tld

doesn't correct it on newly added domains / ftp accounts with the problem