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Accounts migration error (from cPanel to Plesk)

vaarsn

New Pleskian
I'm getting following errors while migrating my accounts from latest version of cPanel:
Code:
 Warning:

Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.

Because of that none of my accounts can't be migrated. How can I solve this issue?
 
I tried to migrate one more account from the same cPanel server and I got the next error:
Code:
PHP Fatal error:  Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536

It looks like Plesk migration tool totally doesn't work.
 
It says: Migrations and Upgrades under the Free Assistance Program require 10 business days to complete. But I bought the license already and I don't have 10 days to wait before this problem will be solved by someone. I'm not asking about free migration etc. I have about 6 new servers with Plesk and I just want to migrate my cPanel accounts to them. In the meantime it asking be about some credentials (I don't have them as well).
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Can you, as Parallels representative, help me with resolution of my issue?
 
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