Add Client problem

[hollywoodjrc]

I upgraded my version of Plesk 7 the other day, and it appeared that everything worked the way it should've.

I logged in today for the first time since then and went to Clients > Add New Client Account, and I got the following error:

Warning: mysql_query(): Unable to save result set in C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3 on line 160

Clients >

ERROR

Unable to query: Unknown MySQL error

--------------------------------------------------------------------------------

0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:162 psaerror(string "Unable to query: Unknown MySQL error") 1: C:\Program Files\SWsoft\Plesk\admin\htdocs\clients\cl_new.php3:9 db_query(string "select COUNT(*) from clients")

I don't get this error anywhere else in the admin section - just when I try to add a new client. Does anyone know what's causing this or how I can fix it?


Thanks!

 

[hollywoodjrc]

P.S. This happened when I upgraded from the regular Plesk 7 version to the new 7.5.1 - using the recommended setting that removes all existing data. It said that everything was successful.

 

[cybernova]

seems like mysql server incompatibility..make sure that the mysql versions for the previous and the present versions are compatible

 

[xteamEXtreme]

I am having this EXACT same problem, did you ever figure it out?