• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Adding a new IP to a server using Netplan drops network connection

JoeShmoe

New Pleskian
This was reported before, but still present in Obsidian 18.0.27 Update #1.

When adding a new IP (IPv4 in my case) via Tools & Settings -> IP Addresses, on a server with Netplan installed, Plesk instead of only adding a new IP to /etc/netplan/10-plesk.yaml, deletes previous entries completely and adds the new IP. This causes the server to be immediately inaccessible from network.
My server had one IPv4 and one IPv6 present before that (I suspect this is required to replicate the bug).

Tested on Ubuntu 18.04.4
 
I'm very much willing to help investigate this issue.
This is a critical issue, I still cannot add new IPs to my server because of it.
 
The OVH server with Ubuntu 18 was configured via systemd network unit.
On Ubuntu 18, Plesk uses netplan utility, which is the default configuration mechanism to configure the network interfaces.

Contact OVH to configure the network interfaces via netplan instead of SystemD network unit.
As a workaround, if the SystemD network unit configuration remains:
  1. Configure the additional IP address manually on the OVH server via SystemD network unit
  2. Log in to Plesk GUI
  3. Go to Tools & Settings > IP Addresses > Reread
 
Back
Top