• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

admin password

D

djustin78

Guest
how do i reset the admin password for sitebuilder. It won't let me log in.
 
I have the same prob :-(

I opened a ticket, but no answer yet
 
Also have the same problem. It is no password associated with any login on the server. Wierd
 
welcome to the club of "LOST"-Passwords ;-)
I opened a ticket to SW-Soft, but all are sleeping :)
 
thanks for replying. Any info you receive from sw-soft would be greatly appreciated.
Daudi
 
solution?

so has this issue been resolved for anyone?
if so, what was done to fix it?
step by step instructions would be greatly
appreciated. thanks for any help.
 
Well,

Here goes the miracle solution, at least for me it worked. Since the Passwords in Sitebuilder are encrypted, no one can just go in and replace them.

Here's a way of putting th root password back to 'sitebuilder' .

Login to mysql.
Use sitebuilder;
UPDATE sb_users SET pswd='35cafb7a7a7ea2ff' WHERE login='root';


Hope this helps.

Best Regard's

Marco
 
and what this password will be?

also what about the windows monster?
 
The password is exactly the one stated 'sitebuilder' wich is the default password when you finish the installation.

I think that for windows, it should be the same thing. You just have to go into command line in Windows and use the same Query within mysql. You may also use one of those Desktop softwares locally to connect to the Mysql and perform the changes.

Best Regard's
 
In case someone else has this issue in the future, we got the following from Plesk that worked for us, as the previous mysql command didn't work for us.
Code:
mysql> use sitebuilder;
mysql> UPDATE sb_users SET pswd=password('sitebuilder') WHERE 
mysql> login='root';
 
Back
Top