Facebook
Twitter-
Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
-
The BIND DNS server has already been deprecated and removed from Plesk for Windows.
If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release. -
The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
After upgrade from Plesk 11.5 to 12 - Unable to dump IP addresses for mail service
- Thread starter Andrei C
- Start date
It is database inconsistency. Most probably that there are no records in ipaddressescollections table for corresponding ipCollectionId which can be found for domain in domainservices table. But it is just assumption. I suggest you ask help here - http://www.parallels.com/products/plesk/free-assistance/
LucalTheGreat
New Pleskian
Hi,
I having the same problem after upgraded from 11.5.30 to 12.0.8. When i check in Backup Manager, Plesk control panel show 'The backup abc.xml was not created.' with the following log file.
ERROR: (domain object 'xxx.com') Unable to dump IP addresses for mail service
ERROR: () Value cannot be null.
Parameter name: value
Please advise how to fix this.
I having the same problem after upgraded from 11.5.30 to 12.0.8. When i check in Backup Manager, Plesk control panel show 'The backup abc.xml was not created.' with the following log file.
ERROR: (domain object 'xxx.com') Unable to dump IP addresses for mail service
ERROR: () Value cannot be null.
Parameter name: value
Please advise how to fix this.
24x7serversupports
Regular Pleskian
This error appears when plesk DB is corrupt or wrong IP is set in db for domain. It can happen after migration. You will need check db and check if proper ips are present in it.
LucalTheGreat
New Pleskian
Hi support,
Could you please propose resolution & workaround?
Thank you.
Could you please propose resolution & workaround?
Thank you.
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
Similar threads
