• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

All emails i send are scoring high for spam.

C

CHD

Guest
Hi there,

new to the forum, and to plesk, and to the world really...

i've recently setup plesk, with a linux server.
im running my own nameservers. for the purpose of this thread i'll call it ns1.mywebsite.co.uk and ns2.mywebsite.co.uk

the DNS settings of this domain are as follows:
*.webmail.mywebsite.co.uk. CNAME mywebsite.co.uk.
88.208.195.xx / 24 PTR mywebsite.co.uk.
mywebsite.co.uk. NS ns1.mywebsite.co.uk.
mywebsite.co.uk. NS ns2.mywebsite.co.uk.
mywebsite.co.uk. A 88.208.195.xx
mywebsite.co.uk. MX (10) mail.mywebsite.co.uk.
mywebsite.co.uk. MX (15) mail2.mywebsite.co.uk.
mywebsite.co.uk. TXT v=spf1 +a +mx -all
ftp.mywebsite.co.uk. CNAME mywebsite.co.uk.
mail.mywebsite.co.uk. A 88.208.195.yy
mail2.mywebsite.co.uk. A 88.208.195.xx
ns1.mywebsite.co.uk. A 88.208.194.zz
ns2.mywebsite.co.uk. A 88.208.194.bb
webmail.mywebsite.co.uk. A 88.208.195.xx
www.mywebsite.co.uk. CNAME mywebsite.co.uk.


then in my domain name provider (fasthosts) i've set all my domains nameservers to ns1.mywebsite.co.uk and ns2.mywebsite.co.uk. with no glue records or other settings in there.

for my other domains in plesk the DNS settings look like this:

<domain>. NS ns2.mywebsite.co.uk.
<domain>. NS ns1.mywebsite.co.uk.
<domain>. A <ip>
<domain>. MX (25) mail2.<domain>.
<domain>. MX (10) mail.<domain>.
<domain>. TXT v=spf1 +a +mx -all
<ip> / 24 PTR <domain>.
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip>
mail2.<domain>. A <ip>
webmail.<domain>. A <ip>
www.<domain>. CNAME <domain>.

that all seems to be working ok. websites are running fine.

however, all emails from my domains are averaging a score of 5 from spam filters. sometimes higher.
have i setup the DNS settings incorrectly?

i havent switched on the SPF Spam protection in the plesk panel (i dont know what it is!)

also, when i use www.squish.net/dnscheck/ all the results look fine for my .co.uk domains, but the .com ones return this error message:

Warning: Server A.ROOT-SERVERS.NET did not provide address of k.root-servers.net - using simple local resolve to fill in the missing information.
Result: k.root-servers.net is 193.0.14.129
Warning: Server A.ROOT-SERVERS.NET did not provide address of l.root-servers.net - using simple local resolve to fill in the missing information.
Result: l.root-servers.net is 199.7.83.42
Warning: Server A.ROOT-SERVERS.NET did not provide address of m.root-servers.net - using simple local resolve to fill in the missing information.
Result: m.root-servers.net is 202.12.27.33

it also says this a lot:
DOMAIN.com. 172800 IN NS ns1.mywebsite.co.uk.
DOMAIN.com. 172800 IN NS ns2.mywebsite.co.uk. Answer returned from non-authoritative source

is that of any use?



also, when using the webmail, the score is generally much lower.
but from all email clients its high. (on all machines and locations)

for the account settings im using the following:
incoming server: mail.DOMAIN.com
outgoing server(SMTP): mail.DOMAIN.com

where DOMAIN relates to the domain in question, not the nameserver.

i told fast hosts about this all and they said my name servers hadnt been registered with the IP address, but now they should be fine.
so what else do i need to do?

i really hope somebody can help me!

thanks in advance.
 
Last edited by a moderator:
any help?

can anyone shed any light on this?
heres the messages i get through with the spam headers:

X-Spam-Status: No, score=7.9 required=8.0
tests=AWL,
FH_DATE_PAST_20XX,
HTML_IMAGE_ONLY_04,
HTML_MESSAGE,
MIME_HTML_ONLY,
RCVD_IN_PBL,
RCVD_IN_SORBS_DUL,
RDNS_NONE
autolearn=no
version=3.2.5

doesnt look good does it! :(
 
Back
Top