Resolved An error occurred. Contact administrator.

[coolingout]

Hello, I am new to Plesk. I have experience with Cpanel. My new vm is running Plesk. I migrated the site over from Cpanel/CentOS7 to Plesk/Ubuntu. The migration went well but when the website loads, there is a banner notification that displays an error "An error occurred contact your administrator". I am not sure what is causing the error. It is displayed every time a page is loaded. I have checked the log files and can't find anything relevant. Any ideas?

 

[Martin Dias]

Nothing at all if you check this logs?

• /var/log/apache2/error.log
• /var/log/nginx/error.log
• /var/log/plesk-php74-fpm/error.log (Replace the 74 with the php version used by the site)
• /var/www/vhosts/system/example.com/logs/* (Replace example.com with the affected site)

 

[coolingout]

Thank you for the help. I managed to solve the issue which I believe was database related. Not too sure because there were no log files, but after using a different backup file, I was able to clear the error.