• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Another backup error

R

Robert.S

Guest
Dear support,

We have an Windows 2008 Server (IIS 7) with Plesk 8.6.
The Plesk Backup returns these errors:

Unable to get list of virtual directories for backing up of '[domain-name]'
Unable to get mime types configuration for backing up of '[domain-name]'
Unable to get virtual host perfomance parameters

If we run the Plesk Backup with the options "Suspend control panel services during backing up" then the backup utility returns following error:
Error in execute ''websrvmng' --list-vdirs "--vhost-name=[domain-name]"':
C Exception: 3221225477

This C-error has maybe something to do with access-rights, we have run the Plesk Reconfigurator with the tools "Correct disk permissions" and the "Check component and folder permissions" but the error remains.

All the domains works fine, but we cannot create backups of our domains with the Plesk backup.
Can you please help?
 
I'm having the same problem on a windows server 2008 with plesk 8.6.

How can this problem be solved?

I receive the following errors:

The following warnings were encountered during backing up:
Unable to get list of virtual directories for backing up of 'domainexample.com'

Unable to get list of virtual directories for backing up of 'domainexample2.com'


Thanks in advance
 
Make sure that file %plesk_vhosts%\<domain>\httpdocs\web.config exists.
 
Back
Top