API problems after upgrade to 8.1.1

[oschost]

Hello,

I've got a problem talking to the api. This was working fine (with packet version 1.4.2.0 before upgrading to 8.1.1) now what ever packet version I send I get the result at the bottom of the post :-(


I try and send the standard

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<packet version="1.5.0.0">
<client>
<add>
<gen_info>
<cname>LogicSoft Ltd.</cname>
<pname>Stephen Lowell</pname>
<login>stevelow</login>
<passwd>steve78</passwd>
<status>0</status>
<phone>416 907 9944</phone>
<fax>928 752 3905</fax>
<email>host@logicsoft.net</email>
<address>105 Brisbane Road, Unit 2</address>
<city>Toronto</city>
<state/>
<pcode/>
<country>CA</country>
</gen_info>
<limits>
<disk_space>100000</disk_space>
<max_dom>50</max_dom>
<max_subdom>250</max_subdom>
<max_webapps>30</max_webapps>
<max_traffic>50000</max_traffic>
<max_db>200</max_db>
<mysql_dbase_space>50000</mysql_dbase_space>
<max_shared_ssl_links>50</max_shared_ssl_links>
<expiration>1134616208</expiration>
</limits>
<permissions>
<create_domains>true</create_domains>
<manage_phosting>true</manage_phosting>
<manage_quota>false</manage_quota>
<manage_subdomains>true</manage_subdomains>
<change_limits>true</change_limits>
<manage_dns>true</manage_dns>
<manage_log>true</manage_log>
<manage_anonftp>true</manage_anonftp>
<manage_webapps>true</manage_webapps>
<manage_sh_access>true</manage_sh_access>
<manage_maillists>true</manage_maillists>
<make_dumps>true</make_dumps>
<remote_access_interface>true</remote_access_interface>
<cp_access>true</cp_access>
<manage_domain_aliases>true </manage_domain_aliases>
</permissions>
</add>
</client>
</packet>


and the response I get is:

<?xml version="1.0"?>
<packet version="0.0.0.0">
<system>
<status>error</status>
<errcode>1005</errcode>
<errtext>Protocol version '0.0.0.0' is not supported. Current protocol version is '1.5.0.0'</errtext>
</system> </packet>


Please if anyone knows how to fix this let me know it's driving me insane!

Matt

 

[oschost]

Disappointingly I contact SWSoft support - and they require me to take out a support contact. Big shame that - as upgrades that break functionality should be supported.

Perhaps after a year and a half of Plesk life I should start looking at other control panels.

Very VERY disappointed...........

 

[Alcedema]

One thing to note is that using the 1.5.0.0 packet schema, limits, permissions and hosting attributes have changed.

They must be in the format (same with <permissions>..</permissions>):

<limits>
  <limit>
     <name>max_subdom</name>
     <value>2</value>
  </limit>
  <limit>
     <name>disk_space</name>
     <value>1024</value>
  </limit>
</limits>

To get a list of limits/permissions, and their corresponding data types use the following;

<packet version='1.5.0.0'>
 <domain>
  <get-permission-descriptor>
   <filter>
    <id>13</id>
   </filter>
  </get-permission-descriptor>
  <get-physical-hosting-descriptor>
   <filter>
    <id>13</id>
   </filter>
  </get-physical-hosting-descriptor>
 </domain>
<packet>

API documentation, including the changes are here: http://download1.swsoft.com/Plesk/Plesk8.1/Doc/plesk-8.1-api-rpc/index.htm

 

[infiniweb]

I have somewhat the same problem.
Using plesk 8.1.1 on linux.

As per the following document:
http://download1.swsoft.com/Plesk/Plesk8.1/Doc/plesk-8.1-api-rpc/36172.htm

I am sending the following:

<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<packet version="1.4.2.0">
<server>
<get_protos />
</server>

</packet>

and I get the following back:

<?xml version="1.0"?>
        <packet version="0.0.0.0">
                <system>
                        <status>error</status>
                        <errcode>1005</errcode>
                        <errtext>Protocol version '0.0.0.0' is not supported. Current protocol version is '1.4.2.0'</errtext>
                </system>       </packet>

It works fine on my plesk which I have a support contract, but not on another one which got installed by the provider (included in the price) but without support contract. So I cannot contact plesk about my second plesk since I have no support contract with them for the plesk I have a problem with

I noticed that both plesk had different version so I upgraded the oldest and I still get the error.

I tried using version 1.5.0.0 but same effect.

I was not able to identify anything else different that might explain this problem. Any help would be appreciated.

 

[infiniweb]

I found the problem.
The plesk admin password had a newline in it. The HTTP header was therefor broken.

Now it is working fine.

 

[oerlemans]

Originally posted by infiniweb
I found the problem.
The plesk admin password had a newline in it. The HTTP header was therefor broken.

Now it is working fine.

How did you solve it? I have the same problem.

 

[infiniweb]

I simply removed the newline in the password. Make sure this is what is causing your problem.
Maybe your problem is caused by something else.

 

[oerlemans]

Originally posted by infiniweb
I simply removed the newline in the password. Make sure this is what is causing your problem.
Maybe your problem is caused by something else.

This is not my problem