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APS Catalog error: Unable to parse the ATOM content

S

Sergey Fomin (Seyfin)

New Pleskian
I am getting the following error in Plesk, on the Applications page:

"APS Catalog error: Unable to parse the ATOM content. DOMDocument::loadXML(): Opening and ending tag mismatch: hr line 5 and body in Entity, line: 6"

Clearing cache (as advised here: http://kb.parallels.com/en/119029) - does not help, unfortunately.

As I noticed, the error started to occur right after Plesk was updated to v11.5.30_build115130819.13

Found this error in files:

/opt/psa/var/cache# vi d3b08b981b493e5687c45518970bc225-1024-0.cache

a:3:{s:3:"url";s:108:"http://catalog.marketplace.parallels.com/all-app.atom?obsolete=hide&pageSize=999999&order=%2Bname%2C-version";s:4:"time";i:1390479055;s:7:"content";s:166:"<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>
";}

In my browser, the API catalog URL gives the same "502 Bad Gateway" error:

http://catalog.marketplace.parallel...ete=hide&pageSize=999999&order=+name,-version

How do we solve the issue?
 
install new app

Sergey Fomin (Seyfin) said:
I am getting the following error in Plesk, on the Applications page:

"APS Catalog error: Unable to parse the ATOM content. DOMDocument::loadXML(): Opening and ending tag mismatch: hr line 5 and body in Entity, line: 6"

Clearing cache (as advised here: http://kb.parallels.com/en/119029) - does not help, unfortunately.

As I noticed, the error started to occur right after Plesk was updated to v11.5.30_build115130819.13

Found this error in files:

/opt/psa/var/cache# vi d3b08b981b493e5687c45518970bc225-1024-0.cache

a:3:{s:3:"url";s:108:"http://catalog.marketplace.parallels.com/all-app.atom?obsolete=hide&pageSize=999999&order=%2Bname%2C-version";s:4:"time";i:1390479055;s:7:"content";s:166:"<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>
";}

In my browser, the API catalog URL gives the same "502 Bad Gateway" error:

http://catalog.marketplace.parallel...ete=hide&pageSize=999999&order=+name,-version

How do we solve the issue?
Click to expand...

install New App from http://apsstandard.org/applications#searchterm=BlogEngine.NET into server (download first to computer)

click on Application Vault / my Apps / add App / Upload an APS package ok ;) and Clearing cache
 
Sergey Fomin (Seyfin) said:
I am getting the following error in Plesk, on the Applications page:

"APS Catalog error: Unable to parse the ATOM content. DOMDocument::loadXML(): Opening and ending tag mismatch: hr line 5 and body in Entity, line: 6"

Clearing cache (as advised here: http://kb.parallels.com/en/119029) - does not help, unfortunately.

As I noticed, the error started to occur right after Plesk was updated to v11.5.30_build115130819.13

Found this error in files:

/opt/psa/var/cache# vi d3b08b981b493e5687c45518970bc225-1024-0.cache

a:3:{s:3:"url";s:108:"http://catalog.marketplace.parallels.com/all-app.atom?obsolete=hide&pageSize=999999&order=%2Bname%2C-version";s:4:"time";i:1390479055;s:7:"content";s:166:"<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>
";}

In my browser, the API catalog URL gives the same "502 Bad Gateway" error:

http://catalog.marketplace.parallel...ete=hide&pageSize=999999&order=+name,-version

How do we solve the issue?
Click to expand...
install New App from http://apsstandard.org/applications#searchterm=BlogEngine.NET into server (download first to computer)

click on Application Vault / my Apps / add App / Upload an APS package ok ;) and Clearing cache
 
Any progress on this? I can't see the KB as its labeled as internal.

I see all the apps installed from the application vault link on the home page, but I can't get any customers access to any apps.
I've enabled applications and the internal license pool in permissions, but still nothing.
 
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