Issue Autoinstaller failed

[Jürgen_T]

Server operating system version

Ubuntu 20.04.5 LTS

Plesk version and microupdate number

Plesk Obsidian v18.0.49

Checking the protocols I found as recent error: "Autoinstaller exited with error: The product 'plesk' is not installed yet."
and also the error: "Unable to get information about updates for current release".

Any proposal thow to get rid of this error?
By the way, Plesk is installed and works.

 

[Peter Debik]

This and your previous threads suggest that there have been a number of special installations and configurations on your server, so I am not sure whether this error may be linked to them. In this older thread there are several steps that you can take to check the system and Plesk installation, maybe it can help:

Issue - Plesk not installed but plesk is working fine

Hello there! I am trying to add some new components from "Tools & Setting -> Updates and Upgrades" but the "Add Components" is greyed out Furthermore at the "Products summary" says "Plesk not instralled"

talk.plesk.com

 

[Jürgen_T]

Thank you. I will go through these steps. I juststarted plesk repair installation and it seems that the last update from .48 to .49 was not registered successfully in th Plesk-DB. I'll let you know what happened once I have applied the steps of the older thread.