Autoupdate fails "ERROR while trying to backup MySQL database"

[jcpinoteau]

Hi,

I can't figure out why but autoupdate fails. Can anyone help on this? It doesn't give a reason why it cant backup.

Thanks!



For line of log :

START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014

Last lines of log :

===> Upgrading database

Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again


Trying to start psa...

**** Product prep-install for BASE failed.

***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014

 

[IgorG]

Check this article at least - http://kb.parallels.com/116353

 

[jcpinoteau]

Thanks Igor, It's working. My DUMP_D was pointing to an NFS drive. I had to set it back to it's original value "/var/lib/psa/dumps". Then the autoupdate could work.