backup error

[RayaFar]

hello;
this error shown at the end of backup:
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="gigapcgames.com" type="domain">
<message code="InformationalException" severity="warning">The ODBC dsn 'frm' is not

configured and will be skipped</message>
</object>
<object name="valiasr-aj.com" type="domain">
<message code="InformationalException" severity="error">Could not parse permission

'allow_ftp_backups', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'allow_local_backups', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'dashboard', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_additional_permissions', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_anonftp', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_crontab', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_dashboard', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_dns', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_domain_aliases', value 'false'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_iis_app_pool', value 'false'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_log', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_maillists', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_performance', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_phosting', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_quota', value 'false'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_sh_access', value 'false'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_subdomains', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_subftp', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_webapps', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'manage_webstat', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'select_db_server', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'site_builder', value 'true'</message>
<message code="InformationalException" severity="error">Could not parse permission

'stdgui', value 'true'</message>

<object name="backup" type="backupowner">
<message code="ArgumentException" severity="error">Version string portion was too

short or too long.</message>
<message code="ApplicationException" severity="error">Cannot check dump file

'backup_info_0911301933.xml' at 'D:\backup' [The dump has wrong format!]</message>
<message code="InformationalException" severity="warning">Could no backup template

item 'php_isapi' with value ''</message>
<message code="InformationalException" severity="warning">Could no backup template

item 'php_isapi' with value ''</message>
</object>
</execution-result>

 

[IgorG]

Message like "The ODBC dsn 'frm' is not configured and will be skipped" related to ODBC indicate that ODBC dsn is not configured properly in Plesk. Such not configured objects will be skipped during Plesk backup. You should configure it (specify its login, password and other setting in Plesk CP properly).

Messages like "Could not parse permission 'manage_dashboard', value 'true'" means database inconsistency. It can be fixed by correcting perm_id for mail accounts in Plesk database.

I think that you may contact Plesk support team if you can't do it by yourself.

 

[Drkt2]

Hi! i have a 2 errors with backup (Plesk 9.2.3)

------------------
First Error:
------------------
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="backup" type="backupowner">
<message code="ArgumentException" severity="error">Version string portion was too short or too long.</message>
<message code="ApplicationException" severity="error">Cannot export dump file 'backup_info_0912221108.xml' to 'ftp://xxxxx@xxxxxx.com/backup/' [Transport error: unable to send directory to repository: Transport error: unable to put local file C:/Windows/TEMP/repo_transport_tmp_01ca832318248120/backup_0912221108.zip to backup_0912221108.zip: Curl error: a timeout was reached]</message>
</object>
</execution-result>
------------------


------------------
Second Error:
------------------

in "Current Backup Task" if i click in "Task progress" on "Failed Remove" i have this error:
"Error: Object not found: Backup #2147483647 details" and this task not remove on panel

Thanks for your answer...

 

[IgorG]

Did you read this workaround? Try it and update thread with results.

 

[Drkt2]

I still have the same error!!!
Plesk 9.2.3 (Win 2008 64bit)

How to fix it??

 

[IgorG]

As you can see there is timeout problem. So, try to increase FTP session timeout for Plesk backup in registry

HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config\FtpRequestTimeOut

to 3 hours, for example. Also following KB article can be useful http://kb.odin.com/en/6135

 

[Drkt2]

I have a problem, this path does not exist in RegEdit ....
HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\

i don't have PLESK in software...

 

[IgorG]

It can be HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config if you have 64bit system.

 

[Drkt2]

Good! Work fine!! Thank you!!

and for other error... why have this error if i click remove? And how to fix it?

look picture



Thanks!

 

[IgorG]

Try to remove task file "C:\Program Files\Parallels\Plesk\PMM\tasks\2147483647"
I hope it will help.