Backup Restore from Plesk 11 to Plesk 12

[Kamran_Biglari]

Hi,

I make full backup from my Plesk 11 server and Copy All files over %plesk_dir%/Backup to New server.
When I tried to restore them I received this error !

Warning:reseller "banipersia"
Failed deployment of domain baqdad.com
Warning:
Execution of "C:\Program Files (x86)\Parallels\Plesk\bin\domain.exe" --create baqdad.com -owner "" -do-not-apply-skeleton -notify false -guid D854C8FC-19DE-4256-A172-888155D012A9 -vendor-guid 194764FD-2B44-4F82-BA33-988DFF49FCFE -creation-date 2013-05-23 -ip 78.138.101.47 -ignore-nonexistent-options failed with return code 1.
Stderr is
Wrong syntax for command's '-owner' parameter. '' does not match the pattern '/^[^\s]{1,255}$/'.

 

[IgorG]

Pattern '/^[^\s]{1,255}$/' means length of owner parameter. You have -owner "" or empty. So, you need to check owner name here.

 

[Kamran_Biglari]

So, How can I fix this problem, I want a way to restore 200 accounts, would you please tell me how its possible to fixed this issue over .xml file ?
I want all accounts owner set under one username.
If you need Backup_XXX.xml file I can publish it here.

Thank you

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.