Backup Warning: Failed to pack files

[Lloyd_mcse]

Hi everyone,
I hope someone can help me, I keep getting this warning on one of my domains.
I was running on a Ubuntu 10.04 LTS VPS and had this error too, then yesterday imported the domain from the old VPS to our new Plesk Server (Ubuntu 12.04.3 LTS) and I still get this error on this one domain.
This is the error in question...

Warning: hosting "mydomain.tld"

Failed to pack files Backup_mydomain.tld_user-data_1311120042 in /var/lib/psa/dumps/domains/mydomain.tld [ 49562925056 bytes free of 53687091200 bytes total on mount point 0]

Warning: hosting "mydomain.tld"

For security reason backup is performed on behalf of subscription system user. System user has no read access to backup file.

It only happens on this one domain, I'm not sure if it makes a difference but this is the only domain that has databases.
Any ideas how I can resolve this warning.
Thanks in advance for your help.
Kind regards

Lloyd

 

[IgorG]

What is version of your Plesk and microupdate?

 

[Lloyd_mcse]

What is version of your Plesk and microupdate?

Hi Igor, we 're running Plesk 11.5.30 #27, but it was doing it in earlier updates too.
Thanks for the help
Regards

Lloyd

 

[Lloyd_mcse]

It looks like I have found the culprit! There was some folder structure left over from previous versions of Plesk.

/var/www/vhosts/domain.tld/anonftp
/var/www/vhosts/domain.tld/pd/
/var/www/vhosts/domain.tld/statistics/ (sym linked to the correct one)
/var/www/vhosts/domain.tld/cgi-bin/
/var/www/vhosts/domain.tld/conf/ (sym linked to the correct one)

Once that lot had been removed I ran a manual backup and got no warning.
Fingers crossed the scheduled one will be the same tomorrow.