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Backup with warning

W

ww_admin

Guest
Hey,

I try to configure my backup. It seems to run, but I get an "warning" Message and don't understand it.

---------email----------------
Backup task finished.

Task was created by with guid (5B260190-7985-4322-A824-95690D268192)


Creation date is: 2011-Mar-30 00:05:01
Task status is: warnings

Dump full name is: PleskBackup_info_1103300005.xml


---------attachment----------
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="warnings">
<object name="backup" type="backupowner">
<message code="InformationalException" severity="warning">Could no backup template item 'cp_access' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'manage_ftp_password' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'remote_access_interface' with value 'true' from templateId '3'</message>
</object>
</execution-result>


Could someone explain it?
 
ww_admin

I have the same problem. have you found a solution?

<message code="InformationalException" severity="warning">Could no backup template item 'cp_access' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'manage_ftp_password' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'remote_access_interface' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '5'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '6'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '7'</message>
 
Same issue here:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="warnings">
<object name="backup" type="backupowner">
<message code="InformationalException" severity="warning">Could no backup template item 'cp_access' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'manage_ftp_password' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'remote_access_interface' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '5'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '6'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '7'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'max_mn' with value '-1' from templateId '1'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'max_mn' with value '-1' from templateId '8'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'max_mn' with value '-1' from templateId '12'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'max_mn' with value '-1' from templateId '13'</message>
</object>
</execution-result>
 
my templates table

During backup I get errors stating problems with templates.
All of my backups are in the failed state .... what needs to be done to fix this?


<object name="backup" type="backupowner">
<message code="InformationalException" severity="error">Unable to dump action log rotation</message>
<message code="ApplicationException" severity="error">Cannot check dump file 'Auto-Full_info_1104181808.xml' at 'E:\PleskBackup' [The dump has wrong format!]</message>
<message code="InformationalException" severity="warning">Could no backup template item 'cp_access' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'manage_ftp_password' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'remote_access_interface' with value 'true' from templateId '3'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '5'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '6'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'sb_subdomains' with value '-1' from templateId '7'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '8'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '8'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '8'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '8'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '9'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '9'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '9'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '9'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '10'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '10'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '10'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '10'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '11'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '11'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '11'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '11'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '12'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '12'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '12'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '12'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '13'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '13'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '13'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '13'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '14'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '14'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '14'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '14'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '15'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '15'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '15'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '15'</message>
<message code="InformationalException" severity="warning">Could no backup overuse template item'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'dns_type' with value 'master' from templateId '16'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'maillists' with value 'false' from templateId '16'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'non_existen_template_item' with value 'false' from templateId '16'</message>
<message code="InformationalException" severity="warning">Could no backup template item 'stat_ttl' with value '0' from templateId '16'</message>
</object>


------------------------------
table templates
------------------------------
id name
1 Default Reseller
2 Default Domain
3 Unlimited
4 SiteBuilder
5 Bronze Hosting
6 Silver Hosting
7 Gold Hosting
8 1 Additional Gigabyte
9 2 Additional Gigabytes
10 5 Additional Gigabytes
11 20 Additional E-mail Addresses
12 100 Additional E-mail Addresses
13 250 Additional E-mail Addresses
14 1 Additional SiteBuilder Site
15 2 Additional SiteBuilder Site
16 5 Additional SiteBuilder Site

All of my backups are in the failed state .... what needs to be done to fix this?
 
I may guess that reason of failed backups is
<message code="InformationalException" severity="error">Unable to dump action log rotation</message>
Please, check you Action log rotation settings (Settings -> Action log settings -> Store records in the database) and if
it has "do not remove records" value try to change it to other value and make backup again.

Messages
<message code="InformationalException" severity="warning">Could no backup template item ....</message>
is not critical it means that you have some deprecated values in TmplData table and these values was excluded from backup. You may ignore this message or manually remove corresponding rows.
 
I may guess that reason of failed backups is
<message code="InformationalException" severity="error">Unable to dump action log rotation</message>
Please, check you Action log rotation settings (Settings -> Action log settings -> Store records in the database) and if
it has "do not remove records" value try to change it to other value and make backup again.

I did have it set to "do not remove records"--

Thanks for the tip.
 
Hello,
I am running Windows 2008 + R2 64 bit. with Plesk 10.3.1

I am getting this message .
any one suggest a solution ?



<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="server" type="server">
<message code="ApplicationException" severity="error">
<description>Cannot check dump file 'FullBackup171111_info_1111170646.xml' at 'C:\Program Files (x86)\Parallels\Plesk\Backup\' [The dump has wrong format!]</description>
</message>
</object>
</execution-result>
 
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