• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Broken install from 9.0.1 to 9.3.0

D

DerrickH

Basic Pleskian
Hi guys, was trying to get our panel upgraded, so i started with an upgrade from 9.0.1 - 9.3.0 on debian 4.

the e-mail said it was successfull but then it showed it hadnt finished due to problems with apt-get:

Parallels Products Installer 3.6.0 (built on 2010-04-13 11:16 svn rev. 290858) started at (timezone PST) Tue Feb 14 09:02:24 2012
Command line arguments: /opt/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_9_3_0 --notify-email=derrick@masconcable.ca --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=Debian os_name=Linux version=4.0 arch=i686 environment=~empty
Final opsys (with overriding) is: os_vendor=Debian os_name=Linux version=4.0 arch=i686 environment=~empty
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 19%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 14%..21%..35%..42%..56%..63%..71%..85%..92%..100% was finished.
File downloading billing.inf3: 10%..21%..33%..44%..50%..62%..73%..85%..91%..100% was finished.
repository: Get brief packages info for all sources
Checking for installed packages...
DebRepository: readSystemPackagesBrief: execute dpkg-query --show '--showformat=s:${Status}\nF:${Package}_installed.deb\nN:${Package}\nV:${Version}\nA:${Architecture}\nX:\n'| awk '/^s:install ok/,/^X:/ { print $0}'| grep -v '^s:'
File downloading PSA_9.3.0/plesk-9.3.0-deb4.0-i386.inf3: 12%..22%..30%..40%..50%..60%..70%..81%..91%..100% was finished.
No removers section in this build.
No preferrers section in this build.
File downloading PSA_9.3.0/plesk-patches-9.3.0-deb4.0-i386.inf3: 15%..35%..55%..75%..100% was finished.
add line 'deb http://autoinstall.plesk.com/debian/PSA_9.3.0 etch all' to source.list
Ign http://autoinstall.plesk.com etch Release.gpg
Get:1 http://archive.debian.org etch Release.gpg [1033B]
Ign http://autoinstall.plesk.com etch Release
Ign http://autoinstall.plesk.com etch/all Packages/DiffIndex
Hit http://archive.debian.org etch Release
Hit http://autoinstall.plesk.com etch/all Packages
Ign http://archive.debian.org etch/main Packages/DiffIndex
Hit http://archive.debian.org etch/main Packages
Fetched 1B in 0s (1B/s)
Reading package lists...
W: There is no public key available for the following key IDs:
9AA38DCD55BE302B
W: You may want to run apt-get update to correct these problems
Warning: not connected 'contrib' repository section
Warning: not connected 'non-free' repository section
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode upgrade, installed=0, available=0
Checking if key update required for component plesk/base
Config allows upgrade from version 9.0 without key update
Currently installed component version is 9.0.1-debian4.0.build90090127.18
No keyupdate need for this component
Component plesk/psa-autoinstaller: mode up2date, installed=0, available=0
Component plesk/postgresql: mode up2date, installed=0, available=0
Component plesk/vault: mode install, installed=0, available=0
Component plesk/ppwse: mode install, installed=0, available=0
Component plesk/api: mode upgrade, installed=0, available=0
Component plesk/pmm-ded: mode upgrade, installed=0, available=0
Component plesk/sb-publish: mode up2date, installed=0, available=0
Component plesk/sbm: mode install, installed=0, available=0
Component plesk/cf-support: mode upgrade, installed=0, available=0
Component plesk/miva: mode install, installed=0, available=0
Component plesk/billing: mode install, installed=0, available=0
Component plesk/mod-bw: mode up2date, installed=0, available=0
Component plesk/asp: mode up2date, installed=0, available=0
Component plesk/java: mode upgrade, installed=0, available=0
Component plesk/mod_python: mode up2date, installed=0, available=0
Component plesk/ruby: mode install, installed=0, available=0
Component plesk/php4: mode install, installed=0, available=0
Component plesk/php5: mode upgrade, installed=0, available=0
Component plesk/qmail: mode install, installed=0, available=0
Component plesk/postfix: mode install, installed=0, available=0
Component plesk/psa-firewall: mode upgrade, installed=0, available=0
Component plesk/psa-vpn: mode install, installed=0, available=0
Component plesk/psa-fileserver: mode install, installed=0, available=0
Component plesk/sshterm: mode up2date, installed=0, available=0
Component plesk/watchdog: mode upgrade, installed=0, available=0
Component plesk/cs-gs: mode install, installed=0, available=0
Component plesk/battlefield: mode install, installed=0, available=0
Component plesk/bf2: mode install, installed=0, available=0
Component plesk/mailman: mode upgrade, installed=0, available=0
Component plesk/kav: mode install, installed=0, available=0
Component plesk/drweb: mode upgrade, installed=0, available=0
Component plesk/spamassassin: mode upgrade, installed=0, available=0
Component plesk/backup-ded: mode upgrade, installed=0, available=0
Component plesk/atis: mode install, installed=0, available=0
Component plesk/de-DE-locale: mode install, installed=0, available=0
Component plesk/ja-JP-locale: mode install, installed=0, available=0
Component plesk/es-ES-locale: mode install, installed=0, available=0
Component plesk/ru-RU-locale: mode install, installed=0, available=0
Component plesk/fr-FR-locale: mode install, installed=0, available=0
Component plesk/it-IT-locale: mode install, installed=0, available=0
Component plesk/zh-CN-locale: mode install, installed=0, available=0
Component plesk/zh-TW-locale: mode install, installed=0, available=0
Component plesk/nl-NL-locale: mode install, installed=0, available=0
Component plesk/horde: mode upgrade, installed=0, available=0
Component plesk/atmail: mode install, installed=0, available=0
You already have the latest version of product(s) and all selected components
installed. Installation will not continue.
Get:1 http://archive.debian.org etch Release.gpg [1033B]
Hit http://archive.debian.org etch Release
Ign http://archive.debian.org etch/main Packages/DiffIndex
Hit http://archive.debian.org etch/main Packages
Fetched 1B in 0s (1B/s)
Reading package lists...
W: There is no public key available for the following key IDs:

W: You may want to run apt-get update to correct these problems


---
Parallels Products Installer.


It sounds like i may have problems with my sources list. Does anyone have an example sources list for debian 4?
 
it looks like the panel upgraded, but nothing else. The updates page doesnt show any updates anymore:

Warning: Installation is in progress.
Error: Error: Installer is busy.

sounds like it locked the process too.
 
Ah, looks like it did eventually finish. I fixed the debian key error with "sudo aptitude install debian-keyring debian-archive-keyring"

I Probably just prematurely started PSA. would be nice if the panel puked out a package update status a-la apt-get. oh well.
 
SO i guess the upgrade to 9.3.0 broke sitebuilder. getting:

404
Not Found

The requested URL /external_login.php was not found on this server.
Apache/2.2.3 (Debian) mod_jk/1.2.18 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c mod_perl/2.0.2 Perl/v5.8.8 Server at sitebuilder.plesk01.cableweb.ca Port 80


When I try to use any sitebuilder stuff.

looks like sitebuilder components are up to date.

can i re-install sitebuilder without killing existing sitebuilder data for customer sites? IF i do reinstall sitebuilder, which of these do I need to remove, all 3?

sb-publish 3.0.1-200705222303 P-T SiteBuilder v 3.0.1 publish support for Plesk
sitebuilder 4.1.0-build07121000 P-T Web site builder
sitebuilder-core 4.1.0-dbn40.build07121000 P-T SiteBuilder core
 
You must log in or register to reply here.

Similar threads

J
Issue Upgrade fail from 18.0.62 'plesk-backend' failed with code 1603.
Replies
2
Views
939
joxoker
J
T
Issue mysqldump: Got error: 1932: "Table 'psa.WebsitesDiagnostic' doesn't exist in engine" when using LOCK TABLES
Replies
6
Views
665
TrevorM
T
D
Question ERROR: The 'apt' utility failed to install the required packages. alt-libcurlss
Replies
2
Views
704
Sebahat.hadzhi
Sebahat.hadzhi
E
Issue Send Error Report
Replies
5
Views
693
EmperorFPI
E
D
Resolved reinstalling component fails
Replies
1
Views
886
dicker
D
Back
Top