• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Brute Force Attack?

W

webcanada

Guest
Hi all,

I'm being told that my Plesk server is currently under a "brute force attack", which I understand is where someone tries to hack in by trying every password combination. Evidently this has been going on for a few days, but I didn't know what it was until last night.

My ISP says they are trying to block the IPs that are doing this, but my questions are:

- what are they trying to hack into? SSH/root? FTP? Plesk CP?
- what can be done to better defend against this?

Thanks!
 
Greetings:

Without more information, it could be any protocol – SSH, FTP, POP3, IMAP, etc.

I do recommend you secure your server; and such security should include a level of brute force protection.

Thank you.
 
Hi dynamicnet,

Can you offer any suggestions for how to troubleshoot this within Plesk CP? I can't SSH into the box, because of this. My hosting company, Hostway, is being super slow to respond with help. It's been days. I'm trying turning various things on/off in the Firewall module.

Other than not being able to connect by FTP or SSH, the server itself doesnt seem to be slow.

I've disabled SSH, FTP, and denied all other incoming traffic, but my average load still seems to be climbing.

Thanks
 
OK, my average load is out of control:

Average load 360.17; 354.62; 340.06

Hostway, my ISP, is totally NOT helping ... (anyone else use Hostway??? SHEESH!)

Can anyone offer any suggsetions? I can't SSH. I tried turning off various Firewall items in the Firewall module, pretty much everything except SMTP/POP/Web/Plesk admin interface/MySQL.

How can you tell what port you're being attacked on??

Thanks.
 
Greetings:

Without SSH access it is hard to diagnose for both you and those trying to help you.

I recommend calling them on the phone to find out the following:

1. What type of brute force?

2. What is causing the current load?

3. What is the current # of processes running?

4. What is the current mail queue size?

What % of the size is incoming email? What % of the size is outgoing email?

5. What is my current bandwidth?

How does that compare to other types?

I.e. is my bandwidth peaking to match the current server load?

If yes, what % is incoming? What % is outgoing?

Thank you.
 
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