Bug deleting email users on Plesk 12.1.26

[HoracioS]

Hello,

There is a bug when trying to delete E-mail accounts in Plesk 12.1.26. It only works if I create a fake Auto-Reply text. If not, I got this error:

mail_responders_control failed: mail_responders_control[31710]: No autoresponder found for mailname (test@xxxxxx.com)
mail_responders_control[31710]: Unable to prepare SQL statement for query 'DELETE FROM autoresponder WHERE mn=?': library routine called out of sequence

Best regards,
Horacio Stolovitzky

 

[iServersupport]

There was any previous autoresponder for the accounts ? Or did you recently migrated the account ?

 

[IgorG]

Try to apply this solution - http://kb.odin.com/en/126239