• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

BUG in plesk

Status
Not open for further replies.

larryk

Regular Pleskian
Username:

TITLE

BUG in plesk

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Your OS versionCentOS Linux 7.9.2009 (Core)Plesk versionVersion 18.0.51 Update #1, last updated on April 6, 2023 03:51 AM

PROBLEM DESCRIPTION

The PHP service cannot be restarted because we found a syntax error in one of the files :

PHP Parse error: syntax error, unexpected ':', expecting ';' or '{' in ./parallels/pool/PSA_18.0.51_11329/examiners/panel_preupgrade_checker.php on line 908
Errors parsing ./parallels/pool/PSA_18.0.51_11329/examiners/panel_preupgrade_checker.php


well, that isn't good :(

Quote Reply

STEPS TO REPRODUCE

using WAF and trying to use atomic

ACTUAL RESULT

doesn't work

EXPECTED RESULT

to work

ANY ADDITIONAL INFORMATION

while I understand the concept of filling this form out,
you should understand plesk has a bug and I told you enough for you to find it.

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
In the screenshot below, I've set the cursor on line 908 of the /root/parallels/pool/PSA_18.0.51_11329/examiners/panel_preupgrade_checker.php file.
Can you spot any differences on your server?

preupgrade.png
 
Last edited:
so I had support look at the file.
it is the same as yours.

HOWEVER,
the syntax error was real. it was in the log file.
it is known fact, PHP line number, etc. is not always accurate. so just because the line number was wrong, doesn't mean the error is wrong.
 
The provided information from the bug report does not fulfill the minimum requirements. For example "steps to reproduce" are unclear. This cannot be forwarded to developers.
 
Status
Not open for further replies.
Back
Top