• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Can not add a mailbox - DB query failed: SQLSTATE[23000]...

Nothing helped
DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '10' for key 'PRIMARY', query was: insert into spamfilter (`id`,`username`,`preferences`,`serviceNodeId`) VALUES ('0','edyta.malek@led-glass.de','true','1')

plesk db "show table status where Name='mail' \G;" | grep Auto_increment
Auto_increment: 31

# plesk db "select max(id) from mail;"
+---------+
| MAX(id) |
+---------+
| 28 |
+---------+
 
But it has nothing to do with the backup

first e-mail account has been created and the next accoun is not
 
Last edited:
What is output of

select max(id) from spamfilter;

For example, if it is 178, please execute this command:

# plesk db "alter table spamfilter auto_increment=179;"

After that, please try to create mailbox again.
 
Back
Top