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TwitterI have a server running Plesk on Ubuntu(AlibabaCloud). The port 25 can not be opened from my account. I have tried applying for opening port 25 but it keeps giving an error 'not your asset' so lost all hope of opening it. Is there any way that I can send and receive emails from my server without any interruptions? If there is kindly give as much details as you can.
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The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
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The BIND DNS server has already been deprecated and removed from Plesk for Windows.
If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
Issue Can not receive email in Plesk on Ubuntu on AlibabaCloud, port 25 is not active
- Thread starter srijonme
- Start date
hello @srijonme
looks like port 25 is blocked by your hosting provider.
Plesk is able to use remote mail server that allows to relay mail messages.
on Ubuntu you will need to install component msmtp. Please have in view that your current MTA (postfix or qmail) - will be removed.
after you have msmtp installed you should provide appropriate user, host and password which will be used by Plesk for sending mail.
technically it should be enough.
later to prevent your emails marked as SPAM you will need to configure correct SPF DNS record.
looks like port 25 is blocked by your hosting provider.
Plesk is able to use remote mail server that allows to relay mail messages.
on Ubuntu you will need to install component msmtp. Please have in view that your current MTA (postfix or qmail) - will be removed.
after you have msmtp installed you should provide appropriate user, host and password which will be used by Plesk for sending mail.
technically it should be enough.
later to prevent your emails marked as SPAM you will need to configure correct SPF DNS record.
@srijonme ,
also please have a look at https://support.plesk.com/hc/en-us/...ection-timed-out-or-connection-refused-4-4-1-
also please have a look at https://support.plesk.com/hc/en-us/...ection-timed-out-or-connection-refused-4-4-1-
Here is instruction for Alibaba Cloud users how to open port 25: Alibaba Cloud Document Center: Find the Documentation for Your Needs - Alibaba Cloud
Thank you very much for the reply. I have configured SendinBlue on the server and sent some emails but I can not receive any emails. Looks like I will have to open the port 25 otherwise there is no luck.
Thank you very much! I will try this one. And if there is a way to receive emails without port 25. Then please give me some instructions on that.
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