• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Can not send e-mails using webmail

N

NickitasK

Guest
Dear all ,

We had setup a Plesk 10.0.1 control panel , running on a CentOS 5.5 64bit . We are facing a problem with webmail (horde) . When trying to send an e-mail from webmail , nothing is sent (horde claims that message was sent successfully).
We are using qmail as mailer-daemon . Here are some tests I 've made :

1) Tailing /usr/local/psa/var/log/maillog (and grep through using the recipient's address gives nothing) .
2) /var/log/psa-horde/psa-horde.log gives no useful info on this subject , only some login errors ...
3) I tried using tcpdump on lo (I believe horde connects to loopback to send mail) but nothing appears .
4) Manually connecting to lo using telnet and sending mail (worked ok)
5) I saw another post on this forum , mentioning something about changing the symbolic link of sendmail binary . Although in our case sendmail bin links to /etc/alternatives/mta which also links to /var/qmail/bin/sendmail (i believe that's correct) , I tried the solution described there without any luck ...

We have also applied some firewall rules that only permit root , qmail and mailman user to connect to port 25 for outbound traffic . These rules do not apply on lo though (tested using telnet and a local user) .

I am running out of ideas so please in case someone figures out something that could be causing this problem feel free to share it :)

Thank you in advance ...
 
Try to remove and install back webmail with /usr/local/psa/admin/bin/webmailmng utility at least. --help option for details.
 
Hi ,

We have done the following without any luck ..

/usr/local/psa/admin/bin/webmailmng --remove --name=horde
/usr/local/psa/admin/bin/webmailmng --install --name=horde
/usr/local/psa/admin/bin/websrvmng -v -a

Is there something else we could try ?

Thanx
 
i am not shure but is hode using qmail or sendmail (via php) to send mails? try to allow sendmail
 
Horde should be using the sendmail binary . As mentioned above the sendmail binary is linked to qmail's sendmail binary ..
 
Back
Top