• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Cannot send emails after updating to Plesk Obsidian Version 18.0.40 Update #1

K

kaxrist

New Pleskian
Hello,
i can't send emails from roundcube to hotmail after updating to Plesk Obsidian v. 18.0.40 Update #1. I'm getting a "Undelivered Mail Returned to Sender". There is no messages in "Mail Queue" or any other spam notifications. Also i can't receive mails from server:

Backup task finished on host ********.plesk.page.

Creation date is: 2022-Jan-11 00:01:09
Created by: Plesk administrator (type=server, guid=49ceb943-ea13-11eb-8d7c-00163c13d11c)
Created for: Server (type=server, id=1)
Task status is: error
 
Undelivered Mail Returned to Sender is only the type of email you get. You should have more detailed error in that email with the reason why the email has not been delivered.

Are you sure the email problem is related to the Plesk update?
Are you sure you get only issues if you send email by using RoundCube?
Do you get Undelivered Mail Returned to Sender also if you send an email to a different domain and email address?
 
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