Cannot update to 10.x from 10.0.

[Aronious]

I was expecting to be able to update to 10.1 - 10.4 etc but those are not appearing. Any ideas on what could cause the later 10.x versions to not show up? It shows version 11.0.9 but I would prefer to stay in 10 series for now.

Version: Parallels Plesk Panel v10.0.0_build108101004.13 os_CentOS 5
OS: Linux 2.6.18-194.26.1.el5
CPU: GenuineIntel, Intel(R) Pentium(R) 4 CPU 3.00GHz

Thanks in advance for any help or advice.

 

[IgorG]

Try to use

# /usr/local/psa/admin/bin/autoinstaller --select-release-id PLESK_10_4_4

 

[Aronious]

I tried that and this is what happened:

Installing the package plesk-billing-plugins-10.13.2-cos5.build1013111018.15.i386
Restarting SWsoft control panels server... not running. [ OK ]
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
error: %preun(hspc-plugin-core-3.3.3-10090110.i386) scriptlet failed, exit status 2
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
error: %preun(hspc-plugin-pp-bt-clieop03-3.3.3-10090110.i386) scriptlet failed, exit status 2
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
error: %preun(hspc-plugin-pp-bt-dtaus-3.3.3-10090110.i386) scriptlet failed, exit status 2
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
error: %preun(hspc-plugin-pp-bt-dummy-3.3.3-10090110.i386) scriptlet failed, exit status 2
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
error: %preun(hspc-plugin-pp-bt-norma19-3.3.3-10090110.i386) scriptlet failed, exit status 2
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
Can't locate HSPC/WebDB.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/sbin/hspc-upgrade-manager line 115.
error: %preun(hspc-plugin-rpc-3.3.3-10090110.i386) scriptlet failed, exit status 2

ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

What should I do now? I tried specifying 10_0_0 and it's not allowing me to do that.

Best,
Aron

 

[Aronious]

I could really use some quick help, it seems this suggestion has fubarred our Plesk install!! Anybody?? Help!!

 

[IgorG]

Do you really have CBM installed and use it? If not - just uninstall it - http://kb.parallels.com/9327 and then upgrade your Plesk.

 

[Aronious]

Thanks, that worked!

Best,
Aron